Klant Succes Manager
CurrentAls Klant Succes Manager is het doel simpel: tevreden klanten.... Ontzorgen op de totale dienstverlening, daar gaat het om.Oftwel de XLA gedachte en het uitdragen hiervan!
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@ictivity.nl
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Rolf Bluekens is listed as Klant Succes Manager at Ictivity at Ictivity, a company with 137 employees, based in Eindhoven, North Brabant, Netherlands. AeroLeads shows a work email signal at ictivity.nl and a matched LinkedIn profile for Rolf Bluekens.
Rolf Bluekens previously worked as Klant Succes Manager at Ictivity and Service Delivery Manager at Ictivity. Rolf Bluekens holds Management Vaardigheden from Fontys Hogeschool Eindhoven.
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ICT is er voor de gebruiker, niet andersom. We noemen dit User Based Computing. IT moet processen efficiënter maken, medewerkers ondersteunen in hun taken en waarde toevoegen aan klanten. Bovendien moet IT de strategische ambities van een organisatie ondersteunen. Dit klinkt logisch, maar er zijn slechts heel weinig organisaties die dit weten te realiseren. Ictivity weet wat er nodig is om dit te bereiken. We nemen operationele werkzaamheden over, van managed services op een specifiek gebied tot outsourcing van de gehele ICT-omgeving.In alle gevallen hebben wij maar één doel voor ogen: jou helpen om de maximale waarde te halen uit ICT. Ictivity brengt de ‘ik’ terug in ICT.Kijk voor meer informatie op www.ictivity.nl.Skills and expertise:- ITIL - Service Management - Project Management (Prince2)- Cloud Security (CCSK)- Cyber Security (ISACA CSX)- Implementing GDPR (ISACA)- Reporting/writing skills- Consultancy & Advice- Technical background and certifications on Microsoft, VMware, Novell, Linux, NetApp, Cisco, FortiNet, Aruba
Listed skills include Itil, It Service Management, Virtualization, Service Delivery, and 30 others.
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Eindhoven Area, Netherlands
Als Klant Succes Manager is het doel simpel: tevreden klanten.... Ontzorgen op de totale dienstverlening, daar gaat het om.Oftwel de XLA gedachte en het uitdragen hiervan!
Manage the performance of services to clients as per agreed contract and ensure that Service Levels are achieved. Service quality and client expectations are met or exceeded (as agreed in SLA).Transition/onboarding of new managed customers (on-premise/IaaS).
Responsible for everything that deals with ASK (Advice, Sparring and Knowledge).With most of our customers we do have (ASK) contracts. My responsibility is to enhance the complete process of ASK, and to enhance the satisfaction of our customers.
Manage and administer the total ICT infrastructure of gemeente Schijndel
Installation, configuration and maintenance of computer networks + installation and configuration of financial software products + installation and repiar of personal computers
Other employees you can reach at ictivity.nl. View company contacts for 137 employees →
Heiko Verlande
Colleague at Ictivity
Schijndel, North Brabant, Netherlands, Netherlands
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MV
Monique Van Oosten
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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JG
Jeffrey Gidding
Colleague at Ictivity
Arnhem-Nijmegen Region, Netherlands
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OA
Olaf Adams
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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MK
Maurice Kerssemakers
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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PV
Piet Van Den Hoof
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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FV
Frans Van Den Hurk
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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PL
Paul Lexmond
Colleague at Ictivity
Eindhoven, North Brabant, Netherlands, Netherlands
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BD
Bitano Daraki
Colleague at Ictivity
Almere, Flevoland, Netherlands, Netherlands
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HD
Heidi De Natris
Colleague at Ictivity
Netherlands, Netherlands
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Quick answers generated from the profile data available on this page.
Rolf Bluekens works for Ictivity.
Rolf Bluekens is listed as Klant Succes Manager at Ictivity at Ictivity.
AeroLeads has found 2 work email signals at @ictivity.nl for Rolf Bluekens at Ictivity.
Rolf Bluekens is based in Eindhoven, North Brabant, Netherlands while working with Ictivity.
Rolf Bluekens has worked for Ictivity, Gemeente Schijndel, Local Government Schijndel, Acv B.V., and Gacv Software Bv.
Rolf Bluekens's colleagues at Ictivity include Heiko Verlande, Monique Van Oosten, Jeffrey Gidding, Olaf Adams, and Maurice Kerssemakers.
You can use AeroLeads to view verified contact signals for Rolf Bluekens at Ictivity, including work email, phone, and LinkedIn data when available.
Rolf Bluekens holds Management Vaardigheden from Fontys Hogeschool Eindhoven.
Rolf Bluekens is listed with skills including Itil, It Service Management, Virtualization, Service Delivery, Vmware, Managed Services, Networking, and Citrix.
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