Jon Rolfe Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

San Francisco, California, Us

Assist the Director of Network Strategy—Cloudflare’s largest cost of revenue—with team organization, quarterly planning, external blogs, budgeting, and navigating increasingly complex processes at a rapidly growing company.Lead cross-functional special projects including: developing new products to expand into the enterprise ISP market, creating sustainable market share capture in India and Indonesia, building automatic reporting of self-serve product usage and dilution, and increasing the rate of deployment for no-cost ISP partners.Analyze, query, and design automation to determine yearly budget and traffic source models, as well as to allocate assignments, relationships, and points-of-contact across personnel.Build granular dashboards for senior leadership on bandwidth sources and effective utilization, server fleet repair KPIs, and spend trends empowering 150% external and 200% fiber optic backbone growth.Liaise with new hires (junior and senior level) to improve existing processes, spearheading a revamp of onboarding resources, project assignments, and team structure.

San Francisco, California, Us

Served as Chief of Staff to the SVP of Global Infrastructure, responsible for a projected $100M+ in yearly spend.Formalized quarterly, annual, and multi-year targets to ensure departmental accountability and transparency.Partnered with directors, engineering leads, and product managers to ensure alignment on goals, strategy, progress, and prioritization of dozens of projects for each of Cloudflare’s 10+ network products.Created slide decks for the Board of Directors on a semi-annual basis and as needed for large deal approvals.Performed trend analysis and partnered with SVP on creation of documents for internal and external comms.Scaled the department from 18 to 80+ while increasing diversity by assisting with resume review, interviews, pipeline size and velocity, appropriate leveling, and headcount distribution.

San Francisco, California, Us

Second BizOps hire at Cloudflare. Optimized revenue ($393MM in 2019) and gross margin (78.2% at EoY’19) through deep product and sector knowledge on enterprise pricing, costing, and bundling through the Sept. 2019 IPO.Analyzed and interpreted trillions of rows of data to determine revenue and usage insights around computational and technical efficiency, leading to a lasting >10% reduction in fleet CPU utilization.Designed and led pricing training sessions across San Francisco, New York, London, and Singapore.Identified and executed on special projects that fell into “responsibility vacuums” across Infrastructure, Product, Engineering, and Revenue teams as the company scaled from 700 to 1,300.

Pfaeffikon/Schwyz, Ch

B.A., History Of Science, Medicine, And Public Health (Cognition And History)

Medill-Northwestern Journalism Institute, Journalism