Ritesh Gulati Email & Phone Number

Petaluma, California, United States

As an Assistant IT Systems Administrator, I have been integral in optimizing our IT infrastructure, enhancing security, and improving operational efficiency. My contributions include:1. Performed SAML 2.0 & OAuth integrations using Okta as the central platform, linking services like iCIMS, DocuSign, Salesforce, Hive, ClickUp, Zendesk, and MS Teams. This reduced login redundancies and significantly improved user experience, enabling seamless navigation between applications.2. Assisted with hardening our systems and reducing network footprint by deploying policies to control inbound and outbound traffic through the firewall and individual servers using GPO. This initiative enhanced the organization’s overall security and reduced exposure to potential threats.3. Managed a comprehensive backup strategy, leveraging multiple redundant systems including Druva, Azure, offsite backups, and Veeam Backup. These efforts led to rapid recovery during security incidents, ensuring the protection and integrity of critical business data.4. Managed the Blue Prism environment, ensuring smooth automation of business processes. My oversight helped maintain operational consistency and supported efficient task automation.5. Configured and managed Always On VPN to enable secure remote access for employees, ensuring business continuity while maintaining high levels of security for offsite work.

Rohnert Park, California, United States

• Developed detailed navigational maps with ArcGIS for a NASA-funded Biosoundscapes project, ensuring efficient deployment of audio recording equipment in South African national parks and significantly improving field team accuracy.• Organized and managed extensive audio recordings on cloud servers, analyzing environmental sounds to enrich the soundscape data, thereby supporting comprehensive environmental research.• Played a key role in creating a comprehensive soundscape of South African parks, contributing to crucial conservation efforts and advancing biodiversity research.• Gained hands-on experience in GIS and data analysis, applying advanced geospatial tools to real-world environmental research, and enhancing my technical and analytical skills.

Rohnert Park, California, United States

• Directed and mentored a diverse team, overseeing all aspects of customer service and outreach activities. Actively involved in recruiting, training, and developing operations, marketing, and administrative teams, fostering a culture of excellence and collaboration.• Spearheaded innovative marketing strategies to increase visibility and engagement of campus recreation programs. Improved member retention and significantly boosted new membership purchases through targeted campaigns.• Managed guest experiences at the recreation center, ensuring high standards of service and satisfaction. Delivered exceptional service and addressed community needs, establishing a welcoming and inclusive environment.• Leveraged data and feedback to refine strategies, ensuring campus recreation offerings remained relevant and appealing to a diverse community.This role allowed me to blend my passion for community engagement with my skills in strategic planning and team leadership, contributing to a more vibrant and active campus life.

Rohnert Park, California, United States

• Developed engaging marketing materials to boost campus awareness on harassment and discrimination, effectively communicating key messages to the university community.• Led training sessions for various clubs and departments, educating members on harassment and discrimination prevention and fostering a safer campus environment.• Assisted in the creation and implementation of a peer-led awareness initiative, empowering students to educate and advocate for each other, and shifting away from traditional administrative methods.• Collaborated closely with students, faculty, and administrators to align marketing and training strategies with campus needs, ensuring a cohesive approach to prevention efforts.• Contributed to a more informed campus culture, leading to increased awareness and understanding of harassment and discrimination issues.• Stayed up-to-date with the latest trends in harassment and discrimination prevention, integrating new ideas and best practices into marketing and training efforts.

Santa Rosa, California, United States

• Conducted in-depth research on the adoption and impact of Agile methodologies across diverse corporate settings. Surveyed clients ranging from small-scale farmers to large corporations to understand their unique challenges in a rapidly evolving market.• Compiled and presented findings to key stakeholders and employees, offering valuable insights into the effectiveness of Agile methodologies. Designed engaging presentations that facilitated a deeper understanding of Agile principles among the audience.• Authored a comprehensive report on global Agile trends, including curated training pathways for American AgCredit. This report guided the organization's strategic shift towards a more Agile operational model, ensuring agility and adaptability across all departments.• Actively participated in team meetings and discussions, learning from experienced professionals. Enhanced my understanding of Agile methodologies and sharpened my analytical and communication skills through collaborative efforts.This role was pivotal in my professional development, providing a unique perspective on integrating Agile practices in the corporate world, particularly in the agricultural sector.

3001 Red Hill Avenue, #5-201, Costa Mesa, Ca 92626

In my role as a Network Analyst at Packetsight LLC, I played a key role in enhancing network security and efficiency, contributing significantly to the company's network analysis and security protocols.• Configured and managed firewall and microserver units to maintain robust network security and operational efficiency.• Performed disaster recovery operations during drive failures, implementing data redundancy strategies to ensure minimal disruption and enhance data security.• Conducted daily network packet captures, proactively identifying and mitigating potential security risks to safeguard sensitive data and maintain network integrity.• Reviewed and implemented security policies for client networks, ensuring alignment with industry best practices and client requirements.• Configured isolated testing environments for red teaming projects, demonstrating technical proficiency and attention to detail.• Developed extensive scripting experience across various Linux distributions (Kali, Fedora, CentOS) and assembled a custom toolset for reverse engineering and data analysis.