I am a highly skilled program manager with over 13 years of experience in process innovation, as well as cross-functional team management, using data-driven decision-making to achieve significant budget reductions, dramatically increase stakeholder satisfaction, and constantly improve my skillset through a growth mindset and commitment to lifelong learning. My skills include process mapping and improvement, reporting and data analysis, software release and review processes, product management, content management, budget management, vendor management, contract negotiation, event planning and management, community management, and knowledge of tools such as MS Azure DevOps, MS CRM, MS SharePoint, PowerBI and SQL. I am also a Professional Scrum Master (PSM I) with experience in Kanban and Waterfall Agile methodologies.In my position as a Resource Program Manager at Avenue In Consulting, I formulated campaigns targeting specific Microsoft contract roles, developed a comprehensive corporate social media strategy, conducted comprehensive audit reviews, and led outreach campaigns to enlarge the partner network by cultivating co-sell and outsource opportunities.As an EMM CxP Program Manager at Microsoft, I organized end-user forums with partners and customers, defined and implemented efficient testing and release protocols for Windows 365, and designed and implemented a streamlined issue resolution process for Microsoft Teams Room Premium.As a Global Innovation Infrastructure Manager at Avanade, I coordinated software dev. team output, developed device and content strategies for global events, and optimized software output via team-wide integration of Scrum and Azure DevOps.As a Global Release and Distribution Manager at Avanade, I facilitated detailed review processes of emerging tech. demos, devised and delivered end-to-end lifecycle management processes for seamless global release and distribution, and initiated live customer demos of our software and hardware solutions. As CEO and Founder of Piscys, a corporate mobility management startup, I established the company from the ground up, led negotiations to secure strategic business partnerships, and collaborated with Visage Mobile and Skyroam to deploy a subscription-based model for customers.As a U.S. Mobility Manager at Avanade, I orchestrated full device lifecycles and guided cost-containment strategies to realize dramatic annual savings.With my extensive experience, I am confident in my ability to succeed in challenging program management roles and drive highly successful outcomes.