Rolli Singh Email & Phone Number
Who is Rolli Singh? Overview
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Rolli Singh is listed as Senior Manager at airtel, a with 44419 employees, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for Rolli Singh.
Rolli Singh previously worked as Manager at Airtel and Assistant Manager at Airtel. Rolli Singh holds Master Of Business Administration - Mba, Banking (Major),Marketing (Minor) from Banasthali Vidyapith.
Email format at airtel
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About Rolli Singh
With 6.8 years of experience in Growth & Partnerships, Development, and Strategy across the Ecommerce and Telecom sectors, I have developed a strong foundation in business operations, Partnership and Strategic planning.Currently, I am a key member of Airtel's Customer Experience Team, specializing in optimizing customer interactions through advanced Contact Center Technology (CCT). I oversee the management and optimization of business partnerships with Airtel's PAN India Contact Centre Partners, ensuring seamless execution of deliverables with a focus on enhancing operational efficiency and improving customer satisfaction.Previously, I led Growth and Business Partnerships for Airtel Gaming (Airtel Digital Ltd.), working closely with influencer management agencies and gaming content creators to drive the onboarding and growth of the Airtel Gaming App.Earlier in my career, I was part of the Strategic Planning and Business Operations team at TATA 1MG Technologies Pvt. Ltd. (B2B), where I managed B2B projects like Patient Assistance Programs (PAP) and Patient Support Programs (PSP) and worked on key projects with clients like Eli Lilly, Johnson & Johnson, and Cipla, with a primary focus on managing business operations and driving success.I am deeply committed to leveraging cutting-edge technology to transform customer experiences. Through strategic planning and collaborative teamwork, I thrive in driving impactful solutions that not only meet but exceed customer service expectations.
Rolli Singh's current company
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Rolli Singh work experience
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Manager
• Lead the management and optimization of Contact Centre operations, focusing on Automatic Call Distribution (ACD), call routing, and resource management to ensure smooth execution of customer interactions.• Business Partnership Management: Act as the primary liaison between Airtel and multiple Contact Centre Partners across India, ensuring strong collaboration and alignment with Airtel’s customer experience objectives.• Work closely with multiple stakeholders, including contact centre leadership and technology teams, to drive operational efficiency, process improvements, and the successful implementation of customer service strategies.• Establish and nurture strategic relationships with partners, fostering mutual growth and ensuring that service-level agreements (SLAs) are met.• Oversee the setup and implementation of new projects, ensuring flawless coordination across Airtel's nationwide contact centres to meet critical business objectives.• Collaborate closely with cross-functional teams, including IVR, Engineering, Marketing, and Product, to implement innovative strategies that enhance operational efficiency and drive superior customer experiences.• Regularly review and assess partner performance, providing actionable feedback and working together on continuous improvement initiatives. Ensure that all deliverables are achieved in line with company goals, maintaining a strong focus on customer-centric outcomes.
Assistant Manager
Assistant Manager
currently I am working in Airtel Gaming, taking care of creator side business needs. Work on the strategies for success on Airtel Gaming app
Sme
Sr. Business Operations Associate
Business Associate At 1Mg Technologies Pvt. Ltd.
Colleagues at airtel
Other employees you can reach at airtel.in. View company contacts for 44419 employees →
Ramu R
Colleague at AirtelBengaluru, Karnataka, India
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PN
Priyanka Narayan
Colleague at AirtelPune, Maharashtra, India
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DB
Dinesh Bisht
Colleague at AirtelDelhi, India
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YB
Yogesh Bhole
Colleague at AirtelMumbai, Maharashtra, India
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AP
Anshul Parashar
Colleague at AirtelFirozabad, Uttar Pradesh, India
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DK
Deepak Kumar Deot
Colleague at AirtelLudhiana, Punjab, India
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II
Ismael Ibrahim
Colleague at AirtelNiger
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MA
Md Aminullah Zafar
Colleague at AirtelDelhi, India
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RK
Raj Kumar Singh
Colleague at AirtelManesar, Haryana, India
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AS
Alok Srivastava
Colleague at AirtelDelhi, India
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Rolli Singh education
Master Of Business Administration - Mba, Banking (Major),Marketing (Minor)
Bachelor Of Technology - Btech, Mechanical Engineering
Higher Secondary, Science Stream
Frequently asked questions about Rolli Singh
Quick answers generated from the profile data available on this page.
What company does Rolli Singh work for?
Rolli Singh works for airtel.
What is Rolli Singh's role at airtel?
Rolli Singh is listed as Senior Manager at airtel.
Where is Rolli Singh based?
Rolli Singh is based in Gurgaon, Haryana, India while working with airtel.
What companies has Rolli Singh worked for?
Rolli Singh has worked for Airtel, Airtel Digital, and Tata 1Mg.
Who are Rolli Singh's colleagues at airtel?
Rolli Singh's colleagues at airtel include Ramu R, Priyanka Narayan, Dinesh Bisht, Yogesh Bhole, and Anshul Parashar.
How can I contact Rolli Singh?
You can use AeroLeads to view verified contact signals for Rolli Singh at airtel, including work email, phone, and LinkedIn data when available.
What schools did Rolli Singh attend?
Rolli Singh holds Master Of Business Administration - Mba, Banking (Major),Marketing (Minor) from Banasthali Vidyapith.
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