Rachel Rollins Email & Phone Number

Stockholm, Stockholm County, Sweden

Stockholm, Sweden

• I had the privilege of leading a team of skilled learning consultants as they trained and consulted with customers/partners on Optimizely’s products and best practices. I collaborated with amazing international teams.
• Led, managed and coached a global team of learning consultants to deliver customized and scheduled trainings on Optimizely’s product suite to clients/partners via Optimizely Academy (online learning platform)
• Created, implemented, and managed global training initiatives, one of which trained over 500 individuals belonging to Optimizely’s experimentation partner community within a 6 month period
• Driver of the learning management platform project from selection, implementation to go live - which is now Optimizely Academy that has 1000+ participants
• Consulted with clients and created customized training plans that met the needs of the clients while aligning with the strategic needs of the Optimizely education department
• Participated in cross functional projects designed to facilitate processes and enhance the customer experience, where in education was a constant part of the journey

Stockholm, Sweden

• At BBi Communication, I led a team, worked with account management (monitoring, selling, managing, etc.), customer relationship building, and was able to spread the importance of intercultural awareness. Customer.
• Managed a team of 40+ language consultants across the Nordics
• Sold, managed, implemented customized language and intercultural courses for B2B clients across the Nordic countries
• Participated in client meetings to maintain business relationships and drive new sales
• Hosted intercultural events at Stockholm office for expat communities - Midsummer, Julbod and game nightsFavorite parts of the job: the challenge of owning a project (monitoring, selling, managing, etc.), working.

Sweden

• Accomplishments:
• Product Manager of In Company Solution in the Nordics (1M USD in Sales)
• Monitored and maintained course budgets and other KPIs (most importantly client satisfaction)
• Managed a team of 40+ teachers
• Designed and implemented global English solutions for EF’s key customers in the Nordic region
• Supported the Business Development teams during tenders and negotiationsFavorite parts of the job: owning a product (monitoring, selling, managing, etc.), working internationally, problem solving, balancing client and.

Stockholm, Sweden

• Accomplishments:
• Organized the execution of EFCS’s testing process for hundreds of participants
• Worked closely with both external and internal (mainly sales) contacts
• Managed database of students, courses and their progress
• Reported on client progress and satisfaction
• Contributed to the creation of internal online database that is used globallyFavorite parts of the job: working with teachers, students and other members of sales staff

Stockholm, Sweden

• Accomplishments:
• Mentored, coached and advised EF’s online students, located worldwide
• Set and encouraged completion of study goals, and followed up on students’ progress
• Maintained and managed database of students and ran reports
• IT support and trouble shooting Favorite parts of the job: speaking to and supporting students from all over the world

Redwood City, CA USA

• Accomplishments:
• Maintained a thorough understanding of Oracle’s direct business practices, pricing and licensing
• Managed contractual and account related issues
• Drafted contracts, assisted sales force with contractual and licensing/support issues, revenue recognition, product pricing and availabilityFavorite parts of the job: working closely with sales organization in a.

Redwood City, CA USA

• Conducted new hire training and maintained training materials
• Analyzed business practices that pertained to the Contracts Organization
• Implemented new business policies and procedures within the Contracts Organization
• Drafted contract language and approval forms based on new practices
• Led cross-functional teams in solving workflow inefficiencies
• Coordinated and facilitated product and business practices education for the contract teamsFavorite parts of the job: Leading new hire training and being a support contact for the team

Gap Inc. is a leading international specialty retailer.Favorite parts of the job: helping and speaking to different, exciting people on a daily basis; the excitement of never knowing what to expect

Bachelor'S, Psychology

Education record