Rolly John Peña
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Rolly John Peña Email & Phone Number

Resource Planner at PSI Services LLC at PSI Services LLC
Location: Metro Davao, Philippines, Philippines 4 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
PSI Services LLC
Role
Resource Planner at PSI Services LLC
Location
Metro Davao, Philippines, Philippines
Company size
975 employees

Who is Rolly John Peña? Overview

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Quick answer

Rolly John Peña is listed as Resource Planner at PSI Services LLC at PSI Services LLC, a company with 975 employees, based in Metro Davao, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Rolly John Peña.

Rolly John Peña previously worked as Sr. Workforce Specialist at Psi Services Llc and Senior Workforce Specialist at Psi Services Llc. Rolly John Peña holds Pastoral Theology, Theology/Theological Studies from Regional Major Seminary.

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Email format at PSI Services LLC

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PSI Services LLC

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Profile bio

About Rolly John Peña

With more than 12 years in the BPO industry and 9 years in Workforce Management, providing high-level customer care and support, I previously handled programs like AT&T, Symantec, Netspend, McAfee, Western Union, and Comcast. Completed CDP training or Consultant Development Program to enhance quality and customer satisfaction. Also, a certified Team Lead 100 graduate, a Managerial level certification that aims to improve productivity and lead a team with solid leadership skills.Summary of Skills Include:Workforce ManagementResource PlanningCapacity PlanningSchedulingReal-Time AnalysisExcel DashboardsVisual Basic (VBA)Microsoft SQLCMS (Call Management System)Web Content CurationGoogle AnalyticsGoogle Data Studio

Current workplace

Rolly John Peña's current company

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PSI Services LLC
Psi Services Llc
Resource Planner at PSI Services LLC
glendale, california, united states
Website
psionline.com
Employees
975
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Company profile
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4 roles

Rolly John Peña work experience

A career timeline built from the work history available for this profile.

Senior Workforce Specialist

Current
Psi Services Llc

Davao Region, Philippines

My task is to provide a long-term forecast to business leaders and determine hiring needs based on forecast assumptions and a short-term forecast to determine staffing requirements for the coming week/month volume. Also, I generate schedules based on staffing requirements and arrival patterns.

Nov 2017 - Present

Business Analyst

Vxi Global Solutions, Llc

Region XI - Davao, Philippines

Tasked to consolidate records and translate them into more meaningful data for analysis, I generate a data summary, scorecard, and ranking. Also responsible for producing and reconciling reports for the program as well as analysis of account performance.

Jun 2014 - Nov 2017

Workforce Analysts

Sutherland Global Services

Region XI - Davao, Philippines

Monitoring through queue management, I control schedule and break adherence and generates hourly, daily, weekly and monthly report for business leaders. Tasked to ensure the productivity of service delivery and pass Grade of Service.

Jan 2010 - Jun 2014
Team & coworkers

Colleagues at PSI Services LLC

Other employees you can reach at psionline.com. View company contacts for 975 employees →

CW Charlie Wall Charlie Wall Colleague at Psi Services Llc Greater Sheffield Area, United Kingdom View → KC Kesua Cross Kesua Cross Colleague at Psi Services Llc Atlanta, Georgia, United States, United States View → NE Nancy Elko Nancy Elko Colleague at Psi Services Llc Las Vegas, Nevada, United States, United States View → TH Tamika Hope Tamika Hope Colleague at Psi Services Llc Los Angeles, California, United States, United States View → LS Lisa Stewart Lisa Stewart Colleague at Psi Services Llc Columbus, Ohio, United States, United States View → AW Artem Waller Artem Waller Colleague at Psi Services Llc Burlington, Massachusetts, United States, United States View → RR Rhonda Robertson Rhonda Robertson Colleague at Psi Services Llc Roanoke, Alabama, United States, United States View → TR Taylor Rosansky Taylor Rosansky Colleague at Psi Services Llc Lenexa, Kansas, United States, United States View → MF Merhad Fsay Merhad Fsay Colleague at Psi Services Llc Kazakhstan, Kazakhstan View → L“ Leah “Lm” Hinton Leah “Lm” Hinton Colleague at Psi Services Llc Richardson, Texas, United States, United States View →
2 education records

Rolly John Peña education

Pastoral Theology, Theology/Theological Studies

Regional Major Seminary

Activities and Societies: Field Work, Teaching at Secondary school, Bibilical Study/History

Bachelor Of Arts In Philosophy Minor In English Literature, Classical Philosophy

St. Francis Xavier College Seminary

Activities and Societies: Philosophical studies, Music, Teaching Exposure, ministry exposure

FAQ

Frequently asked questions about Rolly John Peña

Quick answers generated from the profile data available on this page.

What company does Rolly John Peña work for?

Rolly John Peña works for PSI Services LLC.

What is Rolly John Peña's role at PSI Services LLC?

Rolly John Peña is listed as Resource Planner at PSI Services LLC at PSI Services LLC.

Where is Rolly John Peña based?

Rolly John Peña is based in Metro Davao, Philippines, Philippines while working with PSI Services LLC.

What companies has Rolly John Peña worked for?

Rolly John Peña has worked for Psi Services Llc, Vxi Global Solutions, Llc, and Sutherland Global Services.

Who are Rolly John Peña's colleagues at PSI Services LLC?

Rolly John Peña's colleagues at PSI Services LLC include Charlie Wall, Kesua Cross, Nancy Elko, Tamika Hope, and Lisa Stewart.

How can I contact Rolly John Peña?

You can use AeroLeads to view verified contact signals for Rolly John Peña at PSI Services LLC, including work email, phone, and LinkedIn data when available.

What schools did Rolly John Peña attend?

Rolly John Peña holds Pastoral Theology, Theology/Theological Studies from Regional Major Seminary.

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