Rob Lowell Email and Phone Number

Lead uniform program contact for over 12 national and international accounts including Taco Bell, Delta Airlines, IHOP, Applebees, NAPA Auto Parts, Love's Travel Stops, Southeastern Freight Lines, and more. Manage the progress of each account through the direction of all internal departments while meeting and anticipating customer expectations. - Manage over $16 million in program accounts. - Responsible for over 15% overall growth across all accounts. - Generate and review performance and accountability reports. (PAR) - Create and manage multiple production timelines. - Plan and execute marketing plans for the success of uniform programs for key accounts. - Provide excellent customer service to the executive level of key accounts. - Responsible for the revenue growth of key accounts. - Manage website development and ongoing maintenance. - Assist with issue escalations and resolve customer requests. - Utilize inventory reporting to forecast and track customer needs.

• Ensure delivery of import and domestic goods in the required time frame while maintaining vendor relationships.• Manage a team of domestic admins for proper and accurate data entry.• Evaluate and create new processes for ease of operations for all parties involved. • Negotiate pricing for new and existing program goods.• Source new program items with domestic and import vendors. • Manage product development with domestic vendors that have import factories.• Create new vendor relationships and opportunities to lower cost and order minimums.

- Analyze and compare cost and pricing for all import orders.- Schedule and compile wire payments for all import orders.- Reconcile import and domestic purchase orders. - Collaborate with import and domestic buyers to facilitate cost and freight charges to maximize profit margin.- Compile and create landings for all import shipments and receive goods into MAS.- Create and maintain freight analysis reports. - Correspond with CMT factories to account for all fabric, trims, and other raw materials. - Perform weekly forecasting reports for monetary expenditures and analyze the data.

- Recruit, hire and train top talent in all retail positions for the district. - Achieve maximum sales growth by utilizing trend reports for flex decisions on the sales floor. - Develop management team to achieve store and corporate goals and ability to train and coach sales associates.- Set daily goals, analyze monthly plans and trends, utilize forecasting reports, and manage labor and payroll.- Manage product loss prevention by ensuring consistent processes are conducted. - Achieve digital sales goals by managing store purchasing and returns through virtual stockroom.- Manage the achievement of financial goals on time and within budget. - Flawlessly execute corporate directives and processes while excelling in communication.

- Attract and recruit top talent to be fully staffed at all levels.- Coach and develop all store associates to engage every customer through our "start selling" model.- Effective payroll management to protect the customer experience and achieve SPH growth.- Continue to grow the business through our vitual stockroom by achieving digital sales growth. - Focus and maximize covetable brands and franchise categories measured through ADS and UPT growth. - Consistent execution of floor sets.- Complete Store Certification to ensure flawless execution across Talent, Selling, Merchandising, and Operational objectives and goals. - Achievement of LP audit goal to ensure company assets and shrink reduction processes are executed consistently.