Rolphy Macwan Email & Phone Number

Washington, DC, US

• Provided expert AWS architecture guidance, developed customized infrastructure solutions, educated client on industry trends and automated security operations, resulting in a secure environment for clients.
• Increased AWS revenue and customer adoption by utilizing AWS Well-Architected Framework to design and execute Proof-Of-Concept projects tailored to meet client needs. Implemented AWS best practices and ensured.
• Conducted security assessments and threat modeling for clients' AWS cloud environments, using industry standards to implement effective mitigation strategies. Significantly improved clients' security posture and.
• Improved deployment efficiency by 50% through the design and implementation of a secure CI/CD pipeline using AWS CodePipeline and simplified resource deployment using AWS CloudFormation IaC.
• Strengthened AWS security by designing and implementing effective security controls, policies, and standards for data encryption, access control, and network segmentation. Ensured regulatory compliance with HIPAA.
• Configured and deployed AWS security services (e.g., IAM, KMS, Security Hub, S3, EC2, CloudWatch, CloudTrail, Lambda) to ensure cloud environment compliance and security.

• Conducted technical presentations and demonstrations for potential clients, showcasing the benefit and features of IBM solutions and services, resulting in increased revenue for IBM.
• Provided effective Tier-2 support to over 200 federal users, quickly diagnosing and resolving complex financial ERP module issues, minimizing downtime, and maximizing productivity.
• Collaborated with federal clients to support existing SAP ERP solutions in an Agile environment.

Washington, District Of Columbia, United States

• Worked with cross-functional teams to introduce over 120 data model changes for production applications.
• Leveraged expertise in Oracle SQL to develop queries and generate reports from large and complex datasets.
• Used Tableau to create interactive dashboards to aid product teams in providing data-driven stories.

Washington D.C. Metro Area

• Led an initiative for a new workflow for web glass claims, resulting in a 50% increase in completion rates.
• Worked collaboratively with Agile team and cross-functional stakeholders to identify and document software requirements.
• Reviewed current software systems in JIRA and propose changes throughout the development life cycle.

• Help visitors to the Apple Store get more out of their products by sharing knowledge and providing exceptional customer service, get new owners started and give current ones quick and efficient support.

• Create the energy and excitement around Apple products, providing solutions and getting products into customers hands.

• Conducted National IT audits by accessing critical infrastructure in the Federal Reserve Systems.
• Performed follow-up on open audit issues by evaluating client’s corrective actions on previously reported findings and assured compliance with NIST 800-53.

Master'S Degree, Information Technology, 3.75

Master of Information Technology with Specialization in Cybersecurity, Innovation & Entrepreneurship in AI/ML, and Cybersecurity Management

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance