Rolyn Andrade Email & Phone Number

• Initially hired as Cabin Host. Ensures all cabins assigned are prepared in accordance with company standards.
• Maintain the cleanliness and sanitation of all cabins/suites assigned, including passageways
• Handles all Sailors’ personal laundry requests
• Responsible for ensuring sailor complaints and requests are acted upon in a prompt and efficient manner
• Responsible for handling and delivery of Sailor luggage to cabins
• Meet Sailors on embarkation day in the assigned… Show more

Alabang

• In charge of overseeing and directing the cleaning activities of the hotel; ensuring cleanliness, maintenance and management of all guestrooms, function rooms, public areas and back of the house areas to the.
• Schedules periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors and tracks.

Makati City, Philippines

• In charge of overseeing and directing the cleaning activities of the hotel; ensuring cleanliness, maintenance and management of all guestrooms, function rooms, public areas and back of the house areas to the.
• Train new housekeeping staff regarding Housekeeping Procedures and Operational Standards of the hotel.
• Prepare annual Housekeeping Budget and Business Plan.
• Develop an efficient staff working schedule according to hotel’s occupancy… Show more
• Develop an efficient staff working schedule according to hotel’s occupancy forecast Show less

Manila, Philippines

• Acted as a medical steward responsible for cleaning and keeping the onboard medical center organized and sanitized.
• Performed duties in cleaning and tidying passenger cabins and officer cabins.
• Kept public areas clean and assisted cabin stewards in their duties.

Parañaque, Philippines

• Ensured cleanliness of all hotel public areas, including but not limited to casino area, shopping area, pools, lobbies, and hotel exteriors.
• Conducted daily briefing and/or weekly staff meeting to discuss and solve operational problems and to establish strategies for improvement.
• Provided work direction to not less than 30 staff per shift and trained and inspected the performance of over 200 public area attendants.

Lagen Island, El Nido, Palawan, Philippines

• Was responsible for training new hire staff on resort’s housekeeping work procedures, policies, and standards.
• Created employee work schedules, designated as, when, and how the work load will be accomplished, enforced the rules and regulations regarding breaks and lunches, and reported employee tardiness and absences.
• Checked stock levels and ordered supplies through system to ensure that all costs are strictly controlled as per capital budget, making sure that employees have… Show more
• Checked stock levels and ordered supplies through system to ensure that all costs are strictly controlled as per capital budget, making sure that employees have materials to perform jobs quickly and efficiently. Show.

Makati, Philippines

• Initially served as a room attendant ensuring cleanliness of around 17 – 20 suites with kitchenettes in a day.
• Performed daily routine inspections of guest rooms, bathrooms, hallways, exterior walkways, and alleys, including sanitizing of common comfort rooms, facilities, and checking trash collection daily.
• Handled guest complaints and took necessary action to remedy situation with employees, and ensured all complaints and suggestions were correctly resolved.