COSY + COWORKING + COLIVING = COWOOLINGL’équation simple d’un espace pensé et designé pour favoriser les rencontres et les synergies, la motivation et le partage. Une offre de services conçue pour rendre la vie simple et facile.

Working as Executive Assistant during the works of the new Cowool in COMPIEGNE. Learning everything about the company and their software and helping on the day to day tasks of Cowool CERGY

Managing the housing department ensures the housing team provides efficient and professional customer service. Supervise all department operations (check-in/outs, group arrivals, reservations, etc...). Address all housing complaints in a timely and efficient manner. Train, develop, and direct the housing team members to achieve excellent service.Control and supervise all housing bookings, contracts, and payments in order to adhere to the annual budget. Manage the housing inventory to minimize unoccupied housing and reduce costs.

Founded in 1991, the Résidence International de Compiegne rents renovated, furnished and equipped apartments for businesses, families and students- Welcome customers- Continually ensure customer satisfaction: before, during and after stay- Optimize the occupancy rate of the residence- Follow the commercial action plan co-created with the Director- Manage the administrative and budgetary part of the residence- Follow up on the maintenance and repair of the residence- Follow up on Internet and social media comments- Supervise the team's efficiency and work in order to ensure a quality of service and benefits

Founded in 2009, Natura Travel Colombia is a DMC travel agency.• Orchestrate and supervise the projects implemented by the company• Prospect and contact the French, English and Spanish speaking sales agencies.• Analyze and respond to customer requests• Be in charge of commercial monitoring• Develop the marketing strategy for the Canoa Rio Magdalena project

• Welcome, present the hotel and give information to clients. • Go beyond customer expectations during their stay. • Continually ensure customer satisfaction: before, during and after stay.

- Supervise and manage the Barcelona office of an international accommodation company who offers full housing services. - Manage the operations and logistics of the Barcelona office to ensure compliance with the company policies and achieve an optimal level of quality service to customers. - Responsible for client building and relationship development and promoting and increasing the range of services offered. - Supervise all task linked to the guest arrival and departure in compliance with internal procedures.- Responsible to ensure the objectives and goals works in conjunction with the company policies to achieve brand position and success with the market. - Responsible for resolving customers complaints and anticipate potential problems and operational issues. - Manage human resources; including hiring, training, coaching and problem resolution.

Founded in Italy in 2012, Comforts of Home is Europe's leading provider of shared apartments for study-abroad students. Every year, we host more than 3,000 students from around the world in Florence, Rome, Madrid and Barcelona as well as the French capital. Customer service orientated: continually recognized by students, program directors, and managers for my dedication and resourcefulness to develop service-oriented solutions for both students and programs.• Project and people management: planning and executing the arrivals of groups.• Superior organizational skills: design operational process and manage organization of database.• Knowledge of residential real estate market in Barcelona; experience in leasing. • Responsible for resolving customers complaints and anticipate potential problems and operational issues.

- Welcome students, prepare handbooks, housing and answer questions - Collaborate with university staff and Custom Programs Director, assist student academic development- Prepare program calendars with social activities, Spanish trips (Toulouse, Montpellier, Valencia,…)- Keep photos and newsletters updates in our social networks- Take care of emergencies, complaints and communicate with universities and parents to solve problems- Taking care of the maintenance of the students apartments and contact with the host families- Prepare, welcome and accompany the Custom Programs of ISA Barcelona.

- Welcome students, prepare handbooks, housing and answer questions - Collaborate with university staff and Custom Programs Director, assist student academic development- Prepare program calendars with social activities, French trips (Normandy, Loire,...)- Keep photos and newsletters updates in our social networks- Take care of emergencies, complaints and communicate with universities and parents to solve problems- Taking care of the maintenance of the students apartments and contact with the host families

American company based in Austin, specialized in programs for study abroad students.- Supervision of all projects (Mailing, Accommodation, Transport, Leisure, Organization of Language Exchanges…)- Preparation and Accompanying to students travels and cultural events. - Creation of a Soccer League with the collaboration of other programs for foreigner students.

Spanish travel agency specialized in business travels and professional groups. - Preparation of travels (Accommodation, Transport, Cultural Visit, Lesure…)- Intermediate between our business partners and the clients (company)

Spanish travel agency specialized in all sorts of travel (individual, group, business, events, …)

Catalan public railway company. Customer service in the information booth for visitors to Montserrat. Contact with international clients.

Spanish travel agency founded in 1988, specialized in Southeast Asia.- Professional trips of discovery for the preparation of all kind of itineraries (Cambodia, Vietnam)- Creation of the Web page.