- Led a vibrant community for 500+ residents, working closely with a team of 14 RAs. - Designed and organised a variety of events that appealed to diverse interests and backgrounds, fostering a welcoming atmosphere.- Methodised floor meetings and guided important discussions on topics ranging from academic achievement to physical and mental health- During emergencies, collaborated effectively with university staff and emergency services to ensure the safety and well-being of residents - Provided valuable mentorship, offering support to residents facing personal and academic difficulties- Empowered residents to overcome challenges and connected them with the appropriate campus and external resources when needed.

- Guided 7000+ incoming first-year and transfer students by organising 30+ networking events, both online via zoom and in-person, which included presentations on campus resources, campus tours and icebreakers. - Served as a panelist, addressing and engaging an audience of over 7,000 students and 2,500 family members, driving collaboration and connections.- Used Microsoft Teams for communication and OneNote for preparing and maintaining programs and supporting documents. - Led impactful discussions, cultivating an environment of learning and shared experiences.