Roman Cruz Email & Phone Number

Houston, Tx 77006

Travel biannually to the World Market Center for product procurement, conducting face-to-face interactions with vendors and leveraging KPI dataTrack and analyze supplier and vendor KPIs, addressing claims, warranty issues, andpricing discrepancies to ensure alignment with sourcing and procurement objectivesDevelop, maintain, and refine procedures to minimize waste and continuously optimizeperformanceIdentify and resolve issues in the supply chain to ensure smooth operations and avoiddisruptionsProvide status updates to senior management using effective oral and writtencommunication skills to ensure informed decision-makingTrain and mentor new team members on products from over 30 vendors to ensureeffective sourcing and procurementCollect, analyze, and report data to support strategic business decisions

Houston, Texas Area

Achieved high sales performance through consultative, value-focused customer serviceShare advanced knowledge of Microsoft Office Suite with co-workers to increase overallteam productivityExcelled in a fast-paced environment while assisting multiple clients simultaneouslyProcessed, submitted, and invoiced purchase orders, ensuring accuracy and timelyfulfillmentManaged pricing strategies and distributed price lists in both print and digital formats toensure sales teams had up-to-date informationCompiled and maintained the Open Order Report for all orders, providing accurateupdates for sales associates and managersManaged relationships with over 15 suppliers, resolving status and pricing discrepanciesto ensure accuracy and alignment

Dickinson, Texas

Interfaced with customers to meet their financial needs and expectationsTrained and coached team members in compliance to Federal RegulationsSupervised cross-functional teams to monitor and achieve branch objectivesAudited Tellers and Branch monthly/quarterly in accordance to company Policy andProceduresCompiled monthly reconciliation report consisting of Net Totals/Losses, Mystery Shops,and Loan PipelinesPrepared, verified, and arranged cash shipments to and from the Federal Reserve weekly

Dickinson, Texas 77539

Executed opening and closing procedures in strict accordance with company policies.Welcomed customers and efficiently processed transactions with attention to mystery shop guidelines.Conducted daily reconciliation of assigned cashier drawer and vault currency, ensuring accuracy.Supported Branch Manager and TSM in verifying cash logs and maintaining adequate stock of supplies.

Bachelor Of Business Administration (Bba), International Business

Associate Of Arts (Aa), Fashion Design

Core Curriculum