Roman Long Email & Phone Number

Chicago, Illinois

The areas of responsibility I have are the following...-Receiving inbound sales and customer service calls from new and existing CDW customers regarding new accounts, sales requests and support requests.-Promptly identify, research, and resolve inquiry requests using tools and product knowledge provided by CDW.-Provide customers with answers to help resolve their issue or direct them to the appropriate department.-Administer and foster a positive and professional working relationship with internal departments including Customer Relations, and other sales segments.-Meet or exceed sales assigned sales quotas and ensure other performance goals are met.-Continuously develop and enhance sales skills, system skills, technical skills through on-going training.-Sell additional services by recognizing opportunities to enhance customer buying process.-Proactively manage personal quote pipeline to ensure CDW gains every possible sales opportunity.

5 Dupont Ave. South Yarmouth, Ma

As an Energy Specialist for Rise Engineering my main job responsibilities include...Evaluate opportunities for efficiency upgrades and controls.Develop proposals for recommended energy-efficiency measures, including accurate cost estimates.Present proposals and associated benefits, costs and savings to customers and secure approval to proceed.Coordinate all available incentives and financing options, including utility-company rebates.Develop and nurture client relationships, and follow up as necessary to ensure high customer satisfaction.Qualify prospects and tailor audits and analyses to their needs.

South Yarmouth, Massachusetts

As a Residential Energy Efficiency Technician my main job responsibilities were to inform our customers of cost savings through energy conservation and energy efficiency measures. I am also responsible for performing a series of diagnostics tests on our customer's residence(s) via a blower door test and combustion safety tests to aid the Energy Specialist in completing a Home Energy Action Plan; also ensuring the safety of our customers. I am also responsible for installing energy savings lightbulbs such as LEDs which can have a significant impact on decreasing the electric bills for our customers. Additionally, I was the Warehouse Manager, overseeing the day to day operations of the Cape Warehouse to ensure adequate supply levels, and stock delivery to Residential Energy Efficiency Technicians.

Cataumet, Ma

As an intern for Cape & Islands Self-Reliance I am performing energy bench-marking of two leading organizations on Cape Cod using the Labs 21 software and Energy Star Portfolio.I am also activelyrecommending energy efficient and renewable energy alternatives to already existing technologies for various organizations. I have also performed independent research on various aspects of off-grid living for island applications (i.e. off-grid water filtration mechanisms, compost toilets, load analysis and renewable energy system development).

Falmouth, Ma

As a Substitute teacher I have followed lesson plans drafted by primary teachers to students ranging from 9th to 12th grade and from curricula ranging from Biology to US History to English. I have also served as the Front Desk Manager to greet and direct patrons to various offices or employees of the high school.

Mashpee, Ma

As a Sales Associate my main responsibilities are to greet customers and assist in searching, locating, and executing items transactions using the POS system. In addition I am responsible for entering customer’s data into POS system to establish frequent electronic communication and to keep customers abreast of upcoming product trends and Black Dog events.

East Sandwich, Ma

In addition to the job responsibilities outlined in the Dormitory Assistant position; a case load of students has been given to me requiring regular reporting, and one on one meetings with students covering their Personal Development Goals (PDGs)

East Sandwich, Ma

As a Dorm Assistant I use positive reinforcement and proactive strategies to provide students with a residential environment which is well-supervised, safe, secure, productive, nurturing, and responsive to each student’s unique learning and social needs while assisting in developing and implementing dormitory and individual student routines and activities emphasizing structure, a positive "dorm chemistry," adolescent normalization, and the development of independent living and social skills. In this position I have established and maintained effective, consistent, timely, meaningful, and respectful communication with the parents of students and any other adults/professionals involved in the welfare of the students while documenting incident/accident reports, Need to Knows and Telephone Contact forms, work orders, daily (shift-to-shift) communication forms, dorm log book and activity sign-ups.

Falmouth, Ma

As the a part time Librarian's Aide my main job responsibilities are to locate books on the “Pick List” and deliver to Librarians, re-shelve, organize, and shelve-read books in Children’s Room to ensure a neat and orderly shelving system, and provide assistance to members of the public in locating books.

Framingham, Ma

As the Community and Economic Development intern my main job responsibilities were to update, format, and enter Census data into Excel Spreadsheets for the 2014 Framingham Housing Plan Update.

Promote and foster a sense of community within residence halls, plan and implement programs geared towards residents' needs, promote safety and security in the residence halls by adhering to the policy and procedures laid out by the Guide to Resident Living and the Ram Student Handbook.More recently I have been promoted to the position of Administrative Resident Assistant (ARA) where my duties have been extended to ensuring the safety and security within the residence hall I reside by creating a permanent schedule for Security Desk Attendants (SDAs) to adhere to in a 24/7 rotating schedule. I am responsible in the areas of ensuring the duties of the security desk are fulfilled by SDAs and therefore are responsible for promoting adherence to the Security Desk Attendant Manual. As an ARA I am responsible for acting as the adviser to the hall council that governs over the residence hall to which I reside.

As an intern for Massachusetts Peace Action (MAPA) I worked on several projects including collaborating on the Autumn Convergence and the Budget for All (B4A) campaign in addition to others. My main functions served to help advertise for upcoming events held by MAPA as well as edit papers to be sent to federal congressional members of the U.S. government, attend and speak at rallies, and assist in other duties as assigned.

Write Birds of a Feather Scripts, Research non profit organizations.

Falmouth, Ma

Lead and Implement activities for children while supervising their activities and behavior.

Bachelor'S, Sociology-General

Activities and Societies: Nominated to Alpha Kappa Delta, the Sociology Honor's Society.As a student at Framingham State University (FSU).

Associate Of Science (A.S.), Environmental Technology

Activities and Societies: Honors Club.As a student at Cape Cod Community College I have maintained a 4.0 GPA, served as the Secretary.

Professional Continuing Education, Building Science