ContentWise is the AI-powered user experience personalization system for broadcasters, content owners, pay-TV and OTT streaming video operators. The ContentWise platform personalizes the user experience by balancing artificial intelligence and assisted editorial and marketing tools, manages content metadata workflow and provides predictive analytics to orchestrate and optimize digital storefront experiences in every touching point.

With the mission to power any video experience, Kaltura market-leading cloud video platform, video player, and a wide array of video solutions are deployed globally across thousands of media companies, service providers, enterprises and educational institutions• Technical pre-sales leader for LATAM for media and telecom industry• Responsible for establishing the company’s technical visions, creating presentations, business cases and similar documents for sales and business development activities; • Help media company and service provider to transform their legacy services (IPTV/CTV/DTH) into hybrid or pure cloud TV service (SaaS) as well as SMB/start-up company adopting our VPaaS. • Lead designing workshop and discovering sessions to propose API-centric and service-oriented software architecture • Development of E2E solution architecture, high-level design (multiple technology domains) and use case analysis.• Support integration and interface specification in heterogeneous environments and ecosystems from content acquisition/encoding, backend applications, IP video infrastructure and CDN/network to frontend application UI/UX, BI/analytics and digital advertising.• Bring innovation in the customer’s product offerings and new business models around a targeted TV user experience and a digital transformation journey.• Support of sales initiatives, system requirements development, solution definition, including determination of new or modified functionality (Product/R&D)• Support of customer’s technical evaluation of products (Demo/PoC)• Education, coaching, and support during the introduction as well as ongoing projects to achieve a high level of client satisfaction.• Participate in problem escalation and call prevention, address technical risks, and provide technical change impact assessment to help the customer and internal technical/product specialists • Work and collaborate globally with multicultural virtual teams (Sales, Product, PMO, PS)

Providing technical pre-sales engineering support to sales executive evangelizing solutions vision, documenting customer use cases, analyzing technical requirements and then proposing technical solution as well as helping identifying business benefits, financial impacts (ROI).• Designing and discovering sessions to propose software and hardware architecture and integration in heterogeneous systems environments.• High-level solution designing through specifications, site diagrams, wireframes and developing architecture infrastructure, recommendation and specification.• Creating training material for sales executive and collaborating with the marketing team to develop programs for technical or vertical solutions.• Experience in product management e product marketing • Building relationship with customers and prospects providing practical and technical guidance• Technical liaison between customers, PMO and service engineering teams to exchange best-practice knowledge, project effort estimation, scope baseline, customer expectations, post-sale hand off and knowledge transfer.• Researching between different vendor technology portfolios and roadmaps to push the innovation on solutions and helping the development of new strategic partnerships (VAR, SI, White Label Product).• Being up-to-dated with the latest concepts and emerging technologies enabling business capability and objectives through technology

Technical and product expert throughout the pre-sales evaluation cycle for Content provider/Broadcaster, Content producer and Video e-Learnig.• Conducting product demonstrations, presentations and solution design across media and entertainment, educational (e-learning), public sector and enterprise verticals.• Recommending product and service configurations to assist with overall system design and integration understanding customer requirements.• Identifying appropriate products configuration to meet customer needs. • Responding to tenders/RFI/RFP, creating client demos, technical presentations and contributing in Proof-of-Concept.• Identifying cost effectiveness and practical alternatives by bundling products and integration services

Contributing to deploy turn-key projects and broadcast system in costumer media facilities involving technology across studio/live production, post-production, media content management, contribution, playout, distribution and delivery.• Participating in the initiation kick-off and in every step of project implementation: installation, system start-up, commissioning, testing, training and closure. • Configuring and integrating broadcast technology and broadcast equipment.• Documenting project and customer’s environment using diagrams, wireframes and reporting on and communicating project activities or issues.