Over 25 years working with principals and stakeholders to provide system engineering and network administration expertise and support to diverse organizations. Strong customer service background, with the ability to communicate effectively with users and technical teams. Proficiency across a broad range of platforms, devices, and applications, with a proven ability to quickly learn new technologies, respond to issues, develop and implement solutions, and manage projects.I have a broad understanding of technology and enjoy leveraging it to help organizations succeed and grow. I work diligently to implement the most appropriate solutions in an efficient manner. I enjoy overcoming challenges and am able to keep a level head and focus on the task at hand during stressful situations.Microsoft 365 Administration (Outlook, SharePoint, Teams), Microsoft Endpoint Manager, On premise and Azure Active Directory, Local & Wide Area Networks, Microsoft & Linux Servers/Desktops, VMware vSphere, Hyper-V, Genetec Security Center, Video Surveillance and Access Control, PC Hardware and peripherals, IP Telephony, Datto Backup, Google Apps/G Suite, Adobe Document Cloud). romanshapiro@gmail.com 201.390.4889