AI Expert | Data Scientist | VoIP Solutions Specialist | Business LeaderPassionate AI and data science expert with extensive experience in VoIP solutions, systems integration, and cutting-edge technologies. As the owner of Redes Privadas Virtuales S.A. de C.V., I specialize in developing and deploying innovative VoIP and AI-driven solutions to enhance business operations. With certifications in machine learning from MIT and a strong background in systems integration, I am dedicated to driving technological advancements and delivering exceptional value to clients.Led the development and implementation of advanced VoIP solutions, including Asterisk VoIP PBXes, Aheeva Call Centers, and IVR systems.Reseller of leading technology solutions such as Aheeva, RedHat, AAstra, Digium, and Fortinet.Spearheaded projects in AI, chatbots, virtual reality, and augmented reality, leveraging technologies like Watson, Dialogflow, and Unity.Achieved significant improvements in customer communication efficiency and satisfaction.Communications Office Manager, Secretaria de Educación y Cultura del Estado de VeracruzJul 1997 – Jul 2000Managed the deployment of one of the first full VoIP PBXes in Latin America.Oversaw the implementation of Solaris and Linux servers for web, proxy, and mail services.NetAdmin, Comtrade Internacional S.A. de C.V.1995 – 1997Provided dial-up internet access in the mid-90s, facilitating early internet adoption.Education:MIT Professional EducationMachine Learning Certificate, Jul 2023 – Oct 2023Red Hat Certified Engineer (RHCE)2003 – 2006Certifications:Certified AI Practitioner (AI-900)Machine Learning CertificationRed Hat Certified Engineer (RHCE)Skills:Artificial IntelligenceMachine LearningVoIP SolutionsSystems IntegrationPredictive AnalyticsPythonData ScienceRed Hat LinuxChatbotsVirtual Reality (VR)Augmented Reality (AR)Projects:Pizza Hut Mexico Call Center ImplementationLed the project to implement a comprehensive call center solution, enhancing customer service capabilities.