Romany T. Email & Phone Number

United States

Minneapolis, Mn, Us

Assist the Site Director in planning, supervising, and implementing program activities, ensuring high-quality recreational experiences aligned with YMCA core values.Traveled locally to various YMCA branches and program sites as needed for program support and coordination.Promoted the program through effective communication with parents and the community via calendars, emails, and other methods.Provided direction and support to program staff, assisting the Site Director with supervision, training, and daily operations.Continuously evaluated the program’s effectiveness, recommending and implementing improvements in collaboration with the Site Director.Maintained a clean and organized site, ensuring a safe and welcoming environment for children.Performed administrative tasks including record maintenance, registration, and management of emergency and release forms.Ensured compliance with Minnesota DHS or Wisconsin DCF regulations, including CACFP guidelines for meals and snacks.

New York, United States

Developed and delivered training programs, enhancing team performance and boosting customer satisfaction.Onboarded and coached new hires, improving operational efficiency and driving sales growth.Partnered with the CX training team to implement relevant training modules and ensure compliance with Singapore PWM requirements.Created career development plans and motivated staff through interactive in-store and classroom training.Collaborated with Store Managers to optimize commercial results, customer experience, and brand image.Maintained grooming standards and visual merchandising, and managed daily operations as Manager on Duty.

Minneapolis, Minnesota, United States

Conducted Operating Room turnover, cleaned and decontaminated anesthesia equipment, and managed inventory.Restocked anesthesia carts and performed quality control checks, including daily tests of emergency equipment.Monitored and ensured the proper handling of gas cylinders and supplies, and addressed equipment or supply concerns.Assisted in the orientation of new staff and suggested improvements to workflow.Ensured adherence to safety and hygiene standards, and communicated effectively with team members and managers.

Led customer service initiatives, achieving service and retail goals and enhancing guest retention.Coached staff on company benchmarks, planned and facilitated teaching sessions, and managed budget and payroll responsibilities.Addressed Quality Assurance issues, maintained salon cleanliness, and handled retail merchandising and displays.Scheduled and maximized service provider hours, supported team education, and managed all departmental operations.

Minneapolis, Minnesota, United States

Supported preoperative, intraoperative, and postoperative procedures for surgical patients.Transported patients, sterilized tools, and ensured the availability of necessary supplies and equipment.Assisted with the handling of procedure devices and maintained infection prevention standards.Provided a safe environment by adhering to regulatory requirements and participating in performance improvement activities.Collaborated with the care team to ensure quality and continuity of patient care.

Edina, Minnesota, United States

Managed front desk operations, scheduled appointments, and provided exceptional customer service.Coordinated with stylists and technicians to ensure smooth appointment flow and handled salon inventory.Performed shampooing, conditioning, blow-drying, and lash extension services while adhering to hygiene standards.Trained new receptionists, resolved client complaints, and implemented a customer loyalty program to increase retention.Contributed to social media content creation and organized special events or promotions to boost salon visibility.

Chaska, Minnesota

Supervised daily operations, provided in-the-moment coaching, and delivered excellent customer service.Managed cash handling, ensured adherence to safety and security policies, and maintained operational tools.Created a positive learning environment by recognizing team accomplishments and addressing performance issues.Ensured consistent quality of beverages and food products, followed health and safety guidelines, and handled store tasks.

Shakopee Mn

Ensured compliance with health and safety regulations, managed inventory, and provided exceptional customer service.Trained new hires, oversaw cash handling procedures, and fostered a positive work culture.Handled customer inquiries, resolved complaints, and implemented effective communication strategies.Demonstrated problem-solving skills and contributed to a productive and collaborative team environment.

United States

Prepared high-quality beverages, maintained a clean work environment, and adhered to food handling regulations.Provided customer service, managed inventory, and supported promotional setups.Participated in training sessions, ensured compliance with cash management procedures, and assisted during peak hours.Assisted with store operations and contributed to a positive team atmosphere.

Bachelor Of Arts - Ba, Special Education And Elementary Education

High School Diploma

Bachelor Of Science In Elementary Education

Liberal Arts And Sciences/Liberal Studies

Activities and Societies: Student Government