Romelex Baladad Email and Phone Number

- Managed and maintained the IT infrastructure on-board, including hardware, software, and network systems, such as electronic door- locks, firewall (Sonic Wall, Palo Alto), access points(Cisco and Unifi), VSAT, FBB, Satellite TV, Satellite and VOIP Phone, Navigational equipment, Public Address system, UHF Radios, PBX, CCTV, Sound System and UPS.- Installation, configuration, and maintenance of servers, workstations, routers, switches, and other IT equipment.- Provided prompt troubleshooting and technical support to users, ensuring timely resolution of hardware, software, and network-related issues.- Implemented and maintained security measures to protect IT systems and data from unauthorized access and cyber threats.- Conducted regular security audits and ensured compliance with industry standards and regulations.- Tracked and managed IT assets, including hardware and software licenses, with a focus on proper documentation and disposal procedures.- Configured and managed network infrastructure, monitoring network performance and optimizing resource utilization.- Implemented data backup and recovery procedures to ensure data integrity and availability.- Provided user training, created technical documentation, user manuals, and standard operating procedures.- Provide orientation and training for new users to ensure they are familiar with the onboard IT systems and ensure guest satisfaction with onboard internet services. Completes IT-related reports both onboard and onshore.

Responsible for maintaining, monitoring, and troubleshooting various computer systems on board a ship, including Windows Servers, Client PCs, communication systems, network systems, Satellite television systems, firewall systems, bandwidth usage, and CCTV systems. Also, assists with connecting devices to the Internet and ensuring all IT equipment is suitable for the ship's infrastructure. Additionally, responsible for maintaining electronic door locks and programming keys, facilitating crew change activities, and coordinating with the onshore support team. Reports directly to the Offshore Construction Manager and generates Daily Progress Reports for submission.

Responsible for network design, configuration, and maintenance, including setting up hardware like PCs, PBX systems, and printers, as well as installing necessary software and providing support for hardware and software issues. Administrative support for Windows operating systems, including installations and troubleshooting Microsoft Office, Google Drive, and OneDrive. Manage Windows server systems, DHCP, DNS, and Active Directory, and train personnel on using DANAOS software. Handle Safebridge Client for ECDIS certification and manage training reports for seafarers to ensure proper certification and equipment usage.

Responsible for managing and implementing all IT operations, including hardware, software, and email systems. Handle the maintenance and troubleshooting of various systems like the Radio Room, GMDSS Station, T.V System, VSAT, and Sat Phones. Repair PCs, printers, and other equipment, manage inventory and prepare reports on company status. Assist the Master with pre-arrival documents and port authorities' requirements. Compute crew wages, providing general administrative support to the vessel's management team, including scheduling meetings, managing correspondence, and organizing travel arrangements

Responsible for maintaining, monitoring, troubleshooting, and supporting the on-board IT infrastructure. Work closely with the Fleet Technical Director and company IT Administrator for guidance and support. Manage the network infrastructure, including cable distribution for WIFI, switches, and access points. Servers, POS systems, navigation computers, and specialized computers for the engine and bridge.Maintaining printers, television distribution systems, PBX systems, satellite system (VSAT,FBB), Sonicwall firewall, electronic door locks, programming keys, PA system and radio programming. Provide orientation and training for new users to ensure they are familiar with the onboard IT systems and ensure guest satisfaction with onboard internet services. Completes IT-related reports both onboard and onshore.

Responsible for maintaining, monitoring, troubleshooting, and supporting IT infrastructure on board. This includes management of computer systems operating in both Linux and Windows environments, as well as VSAT and FBB. Software installation and updates, file organization, user access management, system backups, network and hardware troubleshooting and repairs, inventory control, support with pre-arrival and port documentation, crew wage calculations, cash handling, email communications, and training crew members on accessing manuals and regulations.

Responsible for providing IT support for a company's new vessel, which involves tasks such as network design, LAN configuration, satellite phone installation and configuration, satellite antenna configuration, and troubleshooting PC issues. Provide IT support for the company's office in Manila, including maintaining the email system, software, hardware, and printers. Additionally, conduct training for seafarers on how to use DANAOS Enterprise.

Managed IT helpdesk operations, providing support and assistance to end-users. Resolved technical issues and inquiries related to Lotus Notes and other software applications. Documented and tracked support tickets, ensuring timely resolution.

I was a Senior Service Staff/Trainer to serve food quickly and provide customer other needs, additional orders, condiments and highchair (for babies). Maintaining the cleanliness of our store and also trained newly employed service crew

was a Data Encoder, responsible to entering personal details of customers for loan applications.

I was a Telephone Credit Investigator, who asked the client and convinces to apply for the credit card. And when the client applied, I Provides credit investigation of corporate and individual accounts.Conduct residence verification and neighborhood checking.

I was a Data Encoder, responsible to entering personal details of customers for loan applications. Also checked, supporting Documents if it’s valid and no discrepancy to the loan forms.