Romelle O'Shea Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Rosemont, Illinois, United States

- Assist clients with their requests to change their real estate agent assignment.- Assist real estate agents and internal employees with following up on their clients' requests or send introduction emails on the real estate agent's behalf.- Entered numerical data into databases in a timely and accurate manner.- Managed electronic records database and handled all file requests.- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.- Liaised with customers, management and sales team to meet customer needs.

Rosemont, Illinois, United States

- Take inbound requests to tour properties via email, phone, and the Redfin site and apps.- Coordinate with buyer's agents and clients to schedule and reschedule home showings.- Developed strong working relationships with management and the executive team through effective scheduling and communication skills. - Scheduled appointments for a team of over 300 real estate agents.- Ensured that all calls were answered in a timely manner and that all calls were forwarded to the appropriate parties.

Gurnee, Illinois, United States

- Engaging with every customer in the store, explaining the rewards program and its benefits, and ensuring customers are receiving passionate, friendly, helpful, and real service- Ringing up customers while following the company’s cash handling policies and register procedures- Maintaining a clean and organized store- Placing merchandise on the sales floor per the company’s standards, completing markdowns, and maintaining clearance area standards

Lake Buena Vista, Florida, United States

- Loading and unloading Guests from an attraction- Operating sophisticated ride systems- Memorizing and delivering lengthy narrations on a microphone to large groups- Monitoring Guest flow and providing a safe Guest experience- Assisting with audience control, including parades- Maintaining safety standards

Muncie, Indiana, United States

- Creating and executing promotional events in the Muncie and Delaware County area- Working with community members to get them interested in all 6 entities of the station- Facilitating branding and marketing of the station

- Updating the MAASU website content regularly and maintain archives of files- Aiding host schools in hosting their conference website if necessary or forwarding capabilities- Maintaining e-mail addresses for the Executive Coordinating Committee members- Acting as historian for MAASU by taking photos at all retreats and conferences and archiving them for future use

Muncie, Indiana, United States

- Performing administrative functions (securing meeting rooms- Developing a chapter calendar of events, holding elections, etc.)- Managing the flow of meetings using the Robert’s Rules of Order- Utilizing the Chapter Operations Guide (COG) & ensuring all mandatory reporting is completed on time and with professionalism- Logging meeting minutes, executive board meeting minutes, chapter files, and notification of chapter events

Waukegan, Illinois, United States

- Developed and approved appropriate credit lines for customers- Called customers on past-due invoices- Applied payment from customers to invoices- Minimized the company’s exposure to losses from bad debt write-offs and fraud

Muncie, Indiana, United States

- Served as a positive role model for new students and their families- Acted as a resource person to incoming students and families- Initiated and developed open communication with faculty, advisors, staff, students, and family members attending Freshman Orientation- Worked with faculty and staff members, other Orientation Leaders, and members of BSU administration to facilitate the success of all aspects of Freshman Orientation programs- Lead tours and discussion groups for parents- Performed other duties as deemed necessary by the Associate Director of Admissions and Orientation or the Family Team Coordinator- Became knowledgeable through training on various aspects of the university

Muncie, Indiana, United States

- Presided all general body and executive board meetings- Planned and coordinated executive board meetings- Communicated with the organization advisers to better the organization- Motivated executive and general body members

Muncie, Indiana, United States

- Assisted the Asian-American Student Association’s Executive Board in proposing the budget for the year- Oversaw and kept a log of all expenditures for the organization- Oversaw any fundraising for charities

Grayslake, Illinois, United States

- Traveled to the homes of customers for appointments and performeddemonstrations of the products- Completed orders for customers- Communicated with customers about service and questions of the products- Created own appointments based on referrals of other customers

Muncie, Indiana, United States

- Generated marketing buzz on the Ball State University campus- Traveled to customers and purchased their used textbooks- Handled money for payment of books and took possession of them- Transported books to drop zone

Bachelor Of Arts (B.A.), Telecommunications - Sales & Promotion

Activities and Societies: Asian-American Student Association, Gamma Phi Omega International Sorority Inc., Pi Sigma Epsilon, Reel Deal.

High School Diploma

Activities and Societies: a Cappella Choir, Madrigals Ensemble, Jazz Choir, Drama, Color Guard, National Honors Society (NHS).