Skincare Consultant
- Achieved and exceeded sales goals in a 2-million-dollar flagship door, contributing an average volume of $336,000 annual in sales. - Recruited by Store Manager to deliver a luxury shopping experience that contributed to the highest volume for a retail door in company history (Union Square location, 2013). - Exemplified superior customer service and produced a strong personal clientele base through targeted outreach and retention via email and phone for product replenishment, new launches, special in-store events, and in-store promotions. - Recognized & utilized by leaders and peers as a key fragrance specialist through storytelling; maximized sales by assisting teammates through side-by-side selling techniques, team drive for success, and enthusiastic temperament.- Received personal five-star reviews on Yelp and shout-outs from clientele on Instagram.- Converted on average 35% of walk-in-guests to purchase through product demonstration, customized sit-down mini-facials, and relationship building.- Composed and submitted end of day business recaps via email to National Sales Director and corporate team summarizing daily success, opportunities, sales drivers, and best practices to show detailed understanding of the business.- Maintained visual standards of merchandising and stock replenishment in a marquee concept store.