Romeo Martini Email & Phone Number

Paris, Île-De-France, France

Paris, Île-De-France, France

My main overall goal is to have the hostel in the top 3 rated hostels in Paris, while averaging 90% occupancy rate.Managing duties:- Rework group bookings processes, quotes and conditions.- Optimizing reception processes with no shows, verifications and night shifts- Crisis management with COVID-19- Recruiting, training and managing the reception team- Organize rosters and plan meetings- Create a fun environment for both staff and guests- Organize, perform… Show more My main overall goal is to have the hostel in the top 3 rated hostels in Paris, while averaging 90% occupancy rate.Managing duties:- Rework group bookings processes, quotes and conditions.- Optimizing reception processes with no shows, verifications and night shifts- Crisis management with COVID-19- Recruiting, training and managing the reception team- Organize rosters and plan meetings- Create a fun environment for both staff and guests- Organize, perform and report frequent and thorough hostel checks to prevent and solve any technical and cleanliness issues.- Coordinate operations with housekeeping, security and linen supplier- Safety and fire alarm trainingBudget:- Managing order and stocks- Maximise occupancy rate through yield strategy and optimized bed allocation- Communicate with revenue manager to improve yield- Manage and control hostel bankings- Monitor cash takingsCustomer service:- Monitoring e-reputation- Solve customer complaints- Give productive feedback to staff on how to improve their customer service and manage their time- Take strong decisions such as expelling or compensate a customer if necessary Show less

Paris Area, France

Part of the opening team for the first Jo&Joe open houseManaging duties:- Setting up and implementing processes for the first site of the brand such as reception shift reports and shift banking- Organize rosters- Create a fun environment for staff- Improve internal communication- Organize hostel checks- Coordinate operations with housekeeping, security and linen supplierBudget:- Maximise occupancy rate- Communicate with revenue manager to improve… Show more Part of the opening team for the first Jo&Joe open houseManaging duties:- Setting up and implementing processes for the first site of the brand such as reception shift reports and shift banking- Organize rosters- Create a fun environment for staff- Improve internal communication- Organize hostel checks- Coordinate operations with housekeeping, security and linen supplierBudget:- Maximise occupancy rate- Communicate with revenue manager to improve yieldCustomer service:- Solve customer complaints- Give productive feedback to staff on how to improve their customer service and manage their time Show less

Paris Area, France

Responsibilities and tasks: Manage and coordinate activities and tours sales in 16 hostels across Europe - Promote products- Analyze sales, weaknesses and strengths- Inform, train and support site managements and team members in London, Barcelona, Paris, Berlin, Amsterdam, Edinburgh and Bath- Challenge staff to improve sales- Problem solving- managing tickets stockAchievements:- Solved long term issues with suppliers- Increased tour sales revenue in Paris… Show more Responsibilities and tasks: Manage and coordinate activities and tours sales in 16 hostels across Europe - Promote products- Analyze sales, weaknesses and strengths- Inform, train and support site managements and team members in London, Barcelona, Paris, Berlin, Amsterdam, Edinburgh and Bath- Challenge staff to improve sales- Problem solving- managing tickets stockAchievements:- Solved long term issues with suppliers- Increased tour sales revenue in Paris by 48% YoY- Increased group tour sales- Developed relations with key suppliers. Show less

Paris Area, France

- Average daily turnover of 220 guests- Supervised shifts (3 staff per shift, 12 in total)- Trained new staff- Daily exchanges with OTAs and central bookings team.- Welcoming groups- Closing shifts and checking tills- Managing bookings and customer service- Optimize bed allocation- Selling and promoting tours- Keeping good vibes within the team!

Perth, Australia

Managing a huge floor section, advising on craft beer, entertaining, running!The venue has 1000 seats.

Perth, Australia

Taking orders, managing a floor section, advising on wine and beer, entertaining.

Carnarvon, Western Australia

Cleaning, welding, bins operator, laboring, cooking.Contributing to the Turtle Conservation program, educating on the importance of recycling

Melbourne, Australia

Making coffee, serving drinks and dessert, taking orders, manage a floor section.

Paris Area, France

St Christopher’s Inn Paris Canal HostelManaged 8 staff, the hostel had average turnover of 150 guests per night, trained new staff, head of public relations, event planner, organized a weekly open mic.Check Ins, served drinks, washed glasses, sold tours, helped maintenance.

Saint-Denis Area, France

- Techno-economical study on biogas- Group Networking

Canberra, Australia

Unnatural amino acids and peptides synthesisHPLC separation NMR-followed kineticsWork published in ChemComm.

Port De Pollensa, Mallorca, Spain

Running food and drinks cleaning and resetting tables.

Master, Organic Chemistry And Chemical Engineering

Industrial chemistry Process simulation Risk management Bioorganic chemistry Chiral synthesis.

Nautical License Class A

Activities and Societies: To skip non commercial boats up to 24m with no limits from the coast. Nautical Charts, Sailing, Motor boating.

Bachelor'S Degree, Organic And Biological Chemistry

Superior Technician’S Diploma, Chemistry