Romerick Sabella Email & Phone Number

Valenzuela, Ncr, Ph

United States

• Personal Lines Processor • Gathers data from different insurance carrier and updates AMS 360• Calls insurance carriers to inquire missing data on the system• Process payments from insured• Changes in insurance poicy

Taguig, National Capital Region, Philippines

Provides a complete and accurate financial information to internal and external stakeholders on a timely manner.Regularly updates the current and historical information of the company's internal database. Day to day management of performance to achieve productivity and accuracy goals.Ensures the integrity of the company's financial market information by conducting quality control on team data.Maintains an organized database for information processed for different regions.Establishes and maintains professional relationship with IR departments for better collaboration.

Metro Manila, National Capital Region, Philippines

Promoted Ayala Land properties through advertisements, open houses, and participated in various sales and marketing initiatives such as events and roadshows.Sourced potential clients and maintained a good and healthy relationship with them.Assisted clients in buying the properties that are most suitable to their needsEncouraged potential clients of the advantages of buying a property under Ayala Land.Facilitated end to end processing of requirements and documents.

Quezon City, National Capital Region, Philippines

Facilitated end to end support covering customer service, sales and billing, client retention, third-party and technical support for customers. Provided customer service, problem resolution, and technical troubleshooting based on customer queries.Diagnosed hardware and software failures by evaluating and analyzing symptoms provided using established procedures.Identified and initiated corrective action by determining the most cost effective repair/resolution to minimize customer downtime.Developed and maintained positive customer relations by coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.Suggested processes to meet required work standards, targets and objectives.

Quezon City, National Capital Region, Philippines

Provided customer service, problem resolution, and technical troubleshooting based on customer queries.Diagnosed hardware and software failures by evaluating and analyzing symptoms provided using established procedures.Identified and initiated corrective action by determining the most cost effective repair/resolution to minimize customer downtime.Developed and maintained positive customer relations by coordinating with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.Suggested processes to meet required work standards, targets and objectives.