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Tj R. Email & Phone Number
Client Operations Lead | RET - GCO
at
NCR Voyix
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
Role
Client Operations Lead | RET - GCO
Location
Cebu, Central Visayas, Philippines
Company size
Who is Tj R.? Overview
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Quick answer
Tj R. is listed as Client Operations Lead | RET - GCO at NCR Voyix, a company with 7570 employees, based in Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Tj R..
Tj R. previously worked as Manager, Global HR Shared Services at Microtalk and Site Operations & Admin Manager at Apn Philippines.
Company email context
Email format at NCR Voyix
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NCR Voyix
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Profile bio
About Tj R.
My role as Manager of Global Shared Services encompasses the strategic coordination of HR functions across multiple international offices. With a focus on operational excellence, I ensure that our HR and administrative systems support the Philippines, India, and UK operations seamlessly, reflecting my proficiency in cross-cultural management and process improvement.My career trajectory in the BPO and IT/Digital Communications sectors has honed my skills in customer relationship management and effective communication. At the heart of our team's success is the commitment to fostering robust client partnerships and enhancing business performance, all while maintaining cost-effective administrative oversight. The mission is clear: to contribute to the upward trajectory of the company, driving to reach new heights of operational efficacy.
Current workplace
Tj R.'s current company
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Ncr Voyix
7 roles
Tj R. work experience
A career timeline built from the work history available for this profile.
Manager, Global Hr Shared Services
Current- Manages and coordinates the HR functions and operations of the company’s Philippines, India, and UK offices.
- Operational Supervision in the ff. – Human Resources and Administration.
- Responsible for logistical and administrative support to the Philippines business operations.
Jul 2018 - Present
Site Operations & Admin Manager
Apn Philippines
- Manages and coordinates with support team to achieve acceptable Service Level Agreements between the company and assigned portfolio of accounts.
- Formulate plans and strategies to improve performance and profitability of businesses I manage.
- Manage and solve conflicts ensuring a smooth partnership between clients and the company.
- Oversees administrative and logistical requirements are met in a timely and cost effective manner.
Apr 2017 - Jun 2018
Team Lead - Service Delivery
- Responsible for day-to-day operational supervision of a team of 20 associates.
- Provides feedback and coaching/mentoring to assigned direct reports.
- Ensures the development of each associate for future responsibilities.
Mar 2015 - Nov 2015
Service Coordinator - Field Ops
In this role, I am responsible for the day to day operational planning and coordination of NCR's Field Service Engineers in an assigned area. Through this, the field support team is able to maximize its support coverage and efficiency in achieving NCR's service level agreements with its clients.
Apr 2014 - Dec 2014
Team Manager - Operations
Reporting Analyst - Feb 2011 to Oct 2013Tier 2 Technical Support Professional - Nov 2010 to Feb 2011
Nov 2010 - Apr 2014
Operations Coach
Support Associate - Dec 2008 to June 2009Ops Coach - June 2009 to Oct 2010
Dec 2008 - Oct 2010
FAQ
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What company does Tj R. work for?
Tj R. works for NCR Voyix.
What is Tj R.'s role at NCR Voyix?
Tj R. is listed as Client Operations Lead | RET - GCO at NCR Voyix.
Where is Tj R. based?
Tj R. is based in Cebu, Central Visayas, Philippines while working with NCR Voyix.
What companies has Tj R. worked for?
Tj R. has worked for Ncr Voyix, Microtalk, Apn Philippines, Ttec, and Ncr Corporation.
How can I contact Tj R.?
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