-Founded and lead boutique implementation firm to replicate past success working hands on with existing teams and tech stacks to drive technology-enabled AI transformation, executing 3-18 month "Pilot to Playbook to Launch" programs for Series C and larger enterprise clients-Building unique agnostic AI tool scorecard for vendors and open source options (bots, agents, workflows)-Current pilot in the works: Spearheading an AI-enhanced professional services copilot pilot, designed to augment expert efficiency by flagging key areas for human focus, adhering to the true Copilot philosophy of human-AI collaboration while preserving the critical role of expert judgment in deliverable finalizationExpertise in a variety of industry-agnostic functions: Product management, customer service, sales, business operations and analytics, data architecture, cyber security/Info security, strategic finance/FP&L/financial analysis, vendor management, back-end processes (loan/risk underwriting, ecommerce, Proprietary algorithmic scoring tech), documentation, IT, HR, cross-border resource management, services/products built on specialized expert knowledge (legal, finance nitches, etc), compliance.Expertise in a variety of Industries: fintech, insurance, legal, real estate investment & services, hospitality, ecommerce, marketplaces, team collaboration, IOT, mental health, coaching, healthcare services, investment banking, Media TMT, blockchain / crypto, professional services. AI/ML Expertise: OpenAI ChatGPT, Anthropic Claude, Gemini, Notion AI, Open Source Llama and LangChain

I have guided >300 young professionals with empathy and conquete perspective changing guidance to help them connect the dots of their career journey to date. Together we succeed in finding the WHY that drives them, think big about future aspirations, and pave a path to get there. Clients successfully switch careers, explore leading in a different part of the world, or grow as a more balanced professional through competitive MBAs/MAs.Clients come from diverse backgrounds & 1-12yrs experience working at companies such as Mckinsey, BCG, Oliver Wyman, KKR, Carlyle, Google, Netflix, Microsoft, NASA, defense tech pharma, large family businesses, and interesting startups.

Led the execution of strategic initiatives collaborating with leadership and teams to drive ops, product and data efficiencies.1. Overhaul of hospitality automation (IoT) used by thousands of customers to access/enjoy short-term rentals without personnel support-Led business case, product strategy, planning and roll out of customer-facing IoT hardware; resolved major customer satisfaction challenge and system points of failure, enhancing process efficiency by 20-70% per site-Partnered with operations teams, BizOps analysts, finance, upstream product teams and leadership to design process automation, dashboards, fleet management and board-level KPIs; recognized as trusted advisor & advocate-Established product team responsible for retrieving and actualizing data derived from IoT APIs; implemented complex back-end resource assignment with backup events in case of hardware failures as well as Trust&Safety predictive detection/response using noise sensors (Minut in Sweden) with privacy in mind-Drove vendor selection process; defined requirements, designing technical/functional scorecard, negotiated performance-based volume pricing, achieving 30%/yr cost reduction. Handed over relationships to the supply chain team2. Operations short-term rental check-in process analytics and improvement-Managed cross-functional program roadmap of customer experience & ops efficiency initiatives with >30 dotted line reports; collaborated with BizOps to implement performance metrics across customer interactions-Directed 8-month project deploying thousands of devices in 30 cities partnering with on-the-ground installers-Collaborated with customer operations to expand and upskill teams in the Philippines and Hungary3. Information Security & IT Efficiency Board Initiative-Defined and rolled out infosecurity principles, data privacy, and audit readiness in partnership with finance, legal, HR, devOps

Lead Product Manager for security token backed by real estate mortgage investment platform (ie STO offering of asset-backed stable tokens). -Led strategic planning and project delivery for product, legal, marketing, and recruiting work streams that entailed aligning 4 executives and board members as well as product manager for 6 engineers-Worked with service providers across the blockchain ecosystem to design legal framework for issuing compliant Ethereum ERC20 tokens including ability to take in fiat/crypto payments, payout dividends, AML/KYC capability, and compliant on-chain tracking/holding periods.

-Drove important decision-making by surfacing tradeoffs, risks, and impediments gaining acceptance of scope and goals.-Resolved impediments, managed prioritized product roadmap and acceptance criteria working with business users and offshore Ukraine-based engineering team; complex features included marketing tooling, various APIs, and KYC/AML capabilities.-Crowdfunding marketplace for commercial real estate with asset value $5m-20m.

-Led cross-functional project team of product, compliance, and leadership translating the complexity of issuing a home mortgage (rates, funding, documentation, compliance, lengthy backend processes) to a simple & quick UI.-Conducted production support for hard money real estate investor loan product, interacting with engineering team (3 dedicated and 25 extended team members), data, and operations teams.

-Food-zilla.com: Raised Angel funding to build “GrubHub of Middle East”, a platform that fully automated food ordering, tracking, and order management for small and large merchants. Enjoyed hiring and tailoring support/platform to various cultures, but failed to scale due to low margins and new entrants.-KeepShoppin: Working on behalf of local investors, developed consumer and merchant features including market study, user interviews, web and mobile UX design, as well as user acquisition strategy focusing on MENA for shopping app. -Smart Taxi “Uber of Middle East”: Worked with investors/founders in product strategy/business model needs to penetrate Saudi Arabia where there is low credit card/payment provider penetration.

-Arm of Qatar Foundation has invested >$1bn in innovation, research & development, and job creation.-Drafted fund deployment strategy, KPIs, and business support plan for small businesses working with an international team.

-After graduating from Harvard Business School, I moved abroad to gain global operations and market experience joining the founding team of 4 people. -Owned strategic planning and ops metrics while growing from 4 to 350 employees. Responsible for the roll-out of tech-enabled call center, facilities management, and operational capabilities. Combined global best practices with local market dynamics.

- Intern with Roya International, a hospitality consulting firm led by former InterContinental & Hilton Hotel Executives tailoring to High Net Worth individuals.- Oversaw a cross-border transaction of a hospitality asset, operator agreements, operational budgets and mixed portfolio analysis in MENA.

-Rapidly mastered financial valuation methods, equity/debt financing, and client pitch formation for buy and sell-side transactions.-As an Engineer was delighted to expand my knowledge of capital markets, IPOs, and M&A transactions vital to fueling enterprise growth

-Consultant for a portfolio of 30 West Coast banks responsible for identifying requirements and advocating for scalable processes to improve bank clients’ integration to our SaaS tools (credit risk scoring engine handling ~200 million transactions annually).-Worked cross-functionally with Capital Markets, Marketing, Technology, and external partners (e.g. Experian, Core Logic).- Left to join UBS investment bank as MBA intern followed by 2-year MBA at Harvard Business School.

-Fast-paced role with 100% travel. Learned to deliver professional services by cultivating relationships with stakeholders at Fortune500 companies. -BlueCross BlueShield of North Carolina: System implementation of insurance underwriting risk scoring engine/consumer website & sales team automation CRM/ERP. Liaised with multi-disciplinary client teams to translate business needs to requirements.-Johnson & Johnson: IT merger integration and transformation. Collaborated in strategic system/process assessment of FDA-compliant medical device tracking platform.