Rometta Pellegrini Email and Phone Number

Has provides project management in 3 diverse Lines of Business groups throughout career:Business Capability Development Delivery Management Group: Delivers solutions for projects with cross-functional/cross-entity impact. • Leading a project with national credit vendors to install authentication providing secure access to third-party Web sites. Strategic Partner Management Group identified new vendors and vendor capabilities along with managing all aspects of current vendor performance and risk across multiple business channels. • Managed vendor and business line team for a cross-functional solution to meet the requirements of RESPA regulations.• Decommissioned data warehouse while assisting business lines in identifying alternate data solutions. • Facilitated team members from Legal, Compliance, and Vendor Management through identifying and creating a new process to meet the HUD requirements• Managed multiple onboarding vendor projects Wells Fargo Ventures procured new joint venture companies, conducted the onboarding and management of those joint vendors.• Relationship manager for a financial joint venture. volume goal.• Managed effort to test, validate, and ensure all offices met FTC’s Telemarketing Sales Rule (TSR).

Project Management Senior Consultant• Introduced new Medicare supplement product to marketplace. • Managed software development project for public Internet kiosk company. • Developed project management training curriculum for internal and external customers

Provided operations management to include staff of 40 engaged in processing in areas of life claims, annuities, premium waiver claims, beneficiary assignment, and settlement options.

• Facilitated response to 1,700 monthly client calls with immediate response rate of 95%,• Trained more than 740 clients in features and functions of clinical outcomes software • Oversaw customer service team harvesting data for multiple national databases• Initiated client satisfaction processes, resulting in department rating of “above average” or “excellent” among 90% of customers.