Romiette Lindsley Email & Phone Number

Seattle, Washington, United States

• Enforce customer service standards and resolve customer problems to uphold quality service.• Train new employees on current systems and programs.• Review of operating and financial statements, regularly providing clients with summarized operational performance.• Works closely with Property Management to ensure seamless service and positive customer experience.• Ensures timely collections and deposits for all revenue

Seattle, Washington, United States

Greater Seattle Area

Assessed revenue and policy complianceReformatted audit reports resulting in a easy to understand formatImproved our parking attendants paperwork by designing a web-based paperwork app eliminating paperwork errors 70%Conducted comprehensive analysis to address revenue lossManaged the inputting of information from customer calls into the company’s system using Sharepoint resulting in a live feed of shared informationEstablished a 9 member call center team that delegated operational tasks to 7 area managers and 4 directors resulting in quick fixes to our equipmentReduced repeat calls by creating a comprehensive SharePoint site for managers to complete tasks based on HUB Log entriesUser access administrator for web-based paperwork app, and call center SharePoint siteAdded 17 new locations within the first 2 years, increasing revenue by 27%Partnered with business to ensure the accuracy and appropriateness of allocation methodologiesCreated and submitted travel expense reports for outside city audit travelsOperations Assistant:Assistance to all Operations Managers.Administrator/Business Owner for PARIS, our monthly revenue systemAdministrator/Business Owner for backend of OmniPark, a parking software system we utilizeAdministrator for our company websiteRegional Recruiter, creating and managing all job postings, utilizing Greenhouse

Greater Seattle Area

Improved office efficiency and record trackingProvided comprehensive administrative and clerical support, including organizing files, creating spreadsheets, and imaging documentsStrengthened operational efficiencies by developing organizational filing systems for records and reportsMaintained all office files, both electronic and hard copies

Greater Seattle Area

Self managed while accounting for $50,000+ per dayPerformed all functions related to support and management of cash up systemsReconciled and settled all forms of tender received in store and maintained & balanced all store safes

Greater Seattle Area

Drafted audit reports to display findingsAudited information and implemented all data into spreadsheetsInvestigated discrepancies that were uncovered during auditsCollaborated with management to assess and address all major risks