Romil Kulshreshtha Email & Phone Number

Bengaluru, Ka, In

El Segundo, California, Us

Responsibilities include:• Overseeing and managing IT infrastructure globally• Rollout of ITSM solution globally• Lead the initiative to automate asset management• Define, create and roll-out of the “Golden Image” for Windows 10 operating system environment• In-progress initiative – Google Workspaces to MS O365 migration• Capacity planning and asset management• Hiring and managing IT team• Identifying and recommending new technology solutions – IT and Infosec• Identifying and eliminating security vulnerabilities• Directing and supporting the implementation of new software and hardware• Managing the organization’s service desk• Overseeing departmental software’s finances (IT & Other departments), including budgeting and forecasting

Responsibilities include:• Project Management• Consult on security best practices & implementation

Bangalore, Karnataka, In

Responsibilities include:- Infrastructure Technology Consulting- Security Solutions design- Lead and deliver IT security programs- Project/Program Management- Pre-sales (Solution architectures, bill of materials, cost-effective staffing & cost)- End to end solution design, project management, implementation and support activities- Team management & mentoringPrevious: - Worked as a Transition lead/consultant for setting up security operations for a retail client in Omaha and successfully managed transition for 4 security towers consisting of - Enterprise security, Incident Response, SAP security and ComplianceLead a team of engineers to design and implement the security solutions for the client. In this role, in addition to solution definition & implementation, I am also responsible for setting up security operations center (SOC) for the client and manage the service delivery to ensure healthy marginsPrevious Engagements executed:- Datacenter strategy definition for a retail client. Worked as Technology consultant and team member to define datacenter network design and future transition roadmap- Technology consultant for Disaster Recovery assessment for a mobile banking solution. Responsible for DR design assessment & gap analysis, solution recommendation, DR drill planning & execution for one of the major telecom operator in India- Infrastructure lead for implementation of large end-to-end Government of India initiative and directly reporting into PMO for all infrastructure design/implementation requirements. In this role, leading a team of professionals to design and implement infrastructure requirements.- Project manager and lead technology consultant to deliver Business continuity planning (BCP) solution design & implementation for a major insurance service provider in Mid-west, USA

• Worked in system verification team as a Level 3 technical support lead for Nortel Symposium call routing software & CS 1000 (TDM/VOIP system) providing support to Nortel channel partners across APAC region - Team lead in Nortel GNTS• As a technical support lead, responsible for managing and mentoring a team of 4 support engineers• Responsible for supporting additional products – Meridian systems (PBX), Communication Server 4.0/4.5 (VOIP), CallPilot (Voicemail/Messaging) and OTM (Optivity Telephony Manager)• Pre-sales support for contact center solutions• Address escalations from the field across India. Job involved traveling to different locations to manage the customer expectations and address any specific service/technical related issues• Technical Account Manager for Wipro’s Nortel customers• Implementation of Nortel Contact Center Solutions & Cisco Call Manager to enable enterprise VOIP network

- Pre-Sales support for Nortel Voice network solutions & contact center solutions- Design and implement VOIP and TDM networks- End to end program management and engagement management for Almoayed clients

• Contact center design and implementation (AFL, SCMS, E-serve to list a few)• LAN network implementation in Bombay Stock Exchange• LAN/WAN solution implementation for Saraswat Bank (60+ locations)• WAN implementation for Pune Stock Exchange• Pre-sales discussions and project scope definition• Designing TDM/VOIP networks & Contact center solutions using Nortel Networks products• Interface with the customers for project related matters and provide technology solutions to address customer requirements• Project Planning, Implementation and Documentation• Enterprise telephony implementation• Post implementation support• Network Auditing

• Lead the software division of the company’s branch office at Pune, India• Sales of EDA software solutions to organizations, defense and educational Institutes• Provide application level support to the clients• Technical presentation related to the benefits of EDA software and electronic automation to the clients• Provide training to the clients on the software usage and resolve feature related queries

Mpit, Networking

Bachelor Of Engineering (Be), Electrical And Electronics Engineering