Romi Tendler-Schwartz Email & Phone Number

• Account Manager (Rehired)
• Collaborated cross-functionally with the design, product, and technology teams to model units for property design
• Managed and led a multifaceted team of ten remote-working professionals located worldwide
• Maintained a 100% customer retention rate via proactive supervision of prospective and current client relationships
• Guided business-to-business website integrations and onboarding protocols
• Conducted check-ins to keep clients informed, resolve… Show more Account Manager (Rehired)

Los Angeles, California, United States

Managed B2B client relationships in vacation rental and corporate housing sectors.

• Created a six-figure business with over 15,000 units sold, producing over $500K in revenue
• Designed and manufactured a series of tie-dye clothing pieces using non-toxic die
• Featured on Good Day LA in publications such as US Weekly, Fashionista, and Nylon
• Provided high-end customer service across all platforms, resulting in a 20% returning customer order rate
• Exposed brand to over 15 million combined followers via multiple social media platforms

Greater Los Angeles Area

• Hired to expand the brand globally to the United States of America from Israel
• Acted as a liaison for major platforms like Airbnb and Expedia, successfully integrating Guesty’s solutions within their framework
• Proved a track record of 90% retention rate and maintained 5-star customer satisfaction surveys within the USA
• Developed and managed success plans to maximize customer growth and retention and reduced churn rates by 80%
• Functioned as a trusted adviser and lead… Show more
• Functioned as a trusted adviser and lead point of contact to enterprise customers with over $730K in ARR

Tel Aviv Area, Israel

• Directed a 3rd party social media and 15-person PR team for a property management companies
• Coordinated over 30 conferences for tech law companies and industry moguls
• Oversaw all marketing content, updated the website content regularly, and interacted with premiere accounts

West Hollywood, California

• I joined Leicht from the ground up.
• During my 3 years at Leicht, I wore many hats and delved into many different areas but my main focus was Customer Service. From showroom tours to working alongside the kitchen designers when closing the deals and.
• Cold called thousands of Architects and Designers and built lasting relationships with them
• Created and delivered monthly email campaigns to… Show more
• Created and delivered monthly email campaigns to subscribers
• Created and managed content for website, blog, and social media outlets