Rommel Turnbow  Gopez

Rommel Turnbow Gopez Email and Phone Number

Area Director of Guest Relations @ Triumph Hotels
Rommel Turnbow Gopez's Location
New York, New York, United States, United States
Rommel Turnbow Gopez's Contact Details

Rommel Turnbow Gopez personal email

About Rommel Turnbow Gopez

Professional Hotelier with over twenty years in hospitality industry and unwavering passion for delivering excellence in customer experience. Personable leader with background in directing, motivating and training team members to provide exceptional service to guests. Talented in taking on challenging issues in hospitality management. I have a broad and diverse experience in the hospitality industry, and my achievements reflect a strong ability to accomplish varied & diversified tasks with regard to the overall management, organizing, planning, and directing of the services in a hotel. My skills include accommodation, and other services; marketing and promotion of the hotel facilities; establishing and achieving profit and sales targets; handling customers comments and complaints; supervising supplies, maintenance; troubleshooting and addressing problems; recruiting staff and supervising training.I served in the U.S. Army for five years where I learned patience, commitment, an ability to display attention to detail. I volunteered with The USO, The Miss Universe Organization, The Miss America Organization, and Food Bank of New York City with the Triumph Hotels.

Rommel Turnbow Gopez's Current Company Details
Triumph Hotels

Triumph Hotels

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Area Director of Guest Relations
Rommel Turnbow Gopez Work Experience Details
  • Triumph Hotels
    Area Director Of Guest Relations
    Triumph Hotels May 2022 - Present
    New York, Us
  • Triumph Hotels
    Director Of Guest Relations
    Triumph Hotels Oct 2016 - May 2022
    New York, Us
    • Oversee day-to-day operations of the department.• Monitor guest services personnel for efficiency and accuracy of response to guest complaints.• Collaborate with outside departments to coordinate solutions and retain guest satisfaction.• Coach and develop associates to improve soft skills and recovery techniques.• Motivate and reward employees to improve engagement.• Hire and train new employees, demonstrating best methods for serving clients and guests.
  • Triumph Hotels
    Front Desk Manager - Edison Hotel
    Triumph Hotels May 2015 - Oct 2016
    New York, Us
  • Independent
    Pageant Coach / Judge
    Independent Jan 2010 - Present
  • Uso
    Volunteer
    Uso 2010 - Present
    Arlington, Va, Us
    Assisted with corporate events, fundraisers, and USO Troupe Shows as needed.
  • Various Theatre Companies/Kennedy Entertainment
    Actor/Singer/Dancer/Choreographer
    Various Theatre Companies/Kennedy Entertainment Jan 1992 - Present
    Stage Play: Legends! – Boom-boom JohnsonMusicals:Gypsy - TulsaGrease – SonnyWest Side Story - ChinoAnnie, Get Your Gun - Tommy KeelerChicago - Fred CaselyKiss Me, Kate – HortencioCinderella - Prince understudyGrand Hotel - VincentJesus Christ SuperstarThe King & I RagtimeSwing!Hello, DollyBest Little Whorehouse in TexasSophisticated LadiesTelevision/Commercial:As the World Turns – ExtraUnsolved Mysteries – ExtraAllstate Insurance - ExtraChoreography Credits:Theater: "Big River", "Swing!", "Cinderella", "Footloose", "Follies", "Grease", "You're A Good Man Charlie Brown", "Ain't Misbehaving", "Smokey Joe's Cafe"Television: Once Tree Hill - 2 episodes (CW)Cruise Ship Credits: American Hawaii Cruises Palm Beach Princess Cunard Lines
  • Friedmans
    Restaurant Manager
    Friedmans Mar 2021 - May 2022
  • Highgate Hotels
    Manager On Duty
    Highgate Hotels Sep 2014 - May 2015
    New York, Ny, Us
    • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.• Assessed personnel performance and implemented incentives and team-building events to boost morale.• Delivered ongoing coaching and motivation and fostering career advancement.
  • Island Hospitality Management
    Front Office Supervisor
    Island Hospitality Management Aug 2013 - Sep 2014
    West Palm Beach, Fl, Us
  • Interstate Hotels & Resorts
    Operations Manager
    Interstate Hotels & Resorts Sep 2011 - Aug 2013
    Plano, Texas, Us
  • Magna Hospitality
    Sales Manager
    Magna Hospitality Jul 2010 - Sep 2011
  • Interstate Hotels & Resorts
    Front Desk Supervisor
    Interstate Hotels & Resorts Oct 2007 - Jul 2010
    Plano, Texas, Us
  • American Hawaii Cruises
    Cruise Host
    American Hawaii Cruises Apr 1998 - Oct 2001
  • Us Army
    Soldier
    Us Army Apr 1987 - Apr 1992
    Arlington, Virginia, Us

Rommel Turnbow Gopez Skills

Hospitality Hotels Hospitality Management Hospitality Industry Tourism Hotel Management Event Management Front Office Customer Service Sales Leadership Training Restaurants Event Planning Property Management Systems Opera Management Pre Opening Customer Satisfaction Budgets Time Management Hiring Food And Beverage Resorts Social Networking Performing Arts Revenue Analysis Banquets Rooms Division Sales Management Meeting Planning Supervisory Skills Catering Recruiting Teamwork Payroll Corporate Events Team Building Trade Shows Process Scheduler Inventory Management Employee Training Micros Leisure Employee Relations Public Relations Travel Management Restaurant Management Food Menu Development

Rommel Turnbow Gopez Education Details

  • Institute Of Culinary Education
    Institute Of Culinary Education
    Hotel/Motel Administration/Management

Frequently Asked Questions about Rommel Turnbow Gopez

What company does Rommel Turnbow Gopez work for?

Rommel Turnbow Gopez works for Triumph Hotels

What is Rommel Turnbow Gopez's role at the current company?

Rommel Turnbow Gopez's current role is Area Director of Guest Relations.

What is Rommel Turnbow Gopez's email address?

Rommel Turnbow Gopez's email address is ro****@****bal.net

What schools did Rommel Turnbow Gopez attend?

Rommel Turnbow Gopez attended Institute Of Culinary Education.

What are some of Rommel Turnbow Gopez's interests?

Rommel Turnbow Gopez has interest in Human Rights, Traveling, Civil Rights And Social Action, Environment, Dancing, Animal Welfare, Singing, Watercoloring, Theater, Arts And Culture.

What skills is Rommel Turnbow Gopez known for?

Rommel Turnbow Gopez has skills like Hospitality, Hotels, Hospitality Management, Hospitality Industry, Tourism, Hotel Management, Event Management, Front Office, Customer Service, Sales, Leadership, Training.

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