Rommel Cabana Email & Phone Number

British Columbia, Canada

Vancouver, British Columbia, Canada

In this role, I transitioned from the Service Desk to specialize in the Identity and Access side of IT and managed access lifecycles for employees and external vendors. Along with monitoring the company's SIEM for any anomalies I assisted in managing as an AD/AAD admin and worked in a Hybrid MS Exchange environment. I also tested potential enterprise apps.

Vancouver, Canada Area

Single point of contact role supporting over 1000 employees in an SSO environment from the support office on-premise and remote including employees in over 80 Stores and 3 other distribution centers in Canada and the US. In my early years at the desk, I also provided specialized support to the IT Retail team, imaging and implementing POS terminals, and.

Vancouver, Canada Area

Currently a Member of the North American Help Desk Team providing 24hr support to over 20,000 Employees in Canada and USA. Duties include: -Providing computer and Business application troubleshooting support for internal employees and also supporting Canadian customers with online ordering. -Also a member of the NSAT (National Security Access Team).

A responsive, first point of contact role focused on providing professional and attentive service to clients by accurately completing immediate core banking needs. Takes personal accountability for delivering superior client experience including effective problem resolution. Personally responsible for all the cash in branch throughout the day, ordering and.