As the Manager of Software Engineering at RFA Labs, I have strategically managed and directed the development and implementation of systems and solutions, ensuring that business objectives align with IT infrastructure and security requirements. My responsibilities include overseeing the architecture, deployment, and optimization of cloud and data systems, as well as ensuring adherence to organizational policies and regulatory standards.• Optimization of Cloud Infrastructure Costs: Led the implementation of Azure Reservations, which resulted in a 40% reduction in cloud operational costs. This initiative involved planning, directing, and coordinating the consolidation and optimization of cloud resources across the organization. I also supervised the migration of the mortgage division’s Azure subscriptions to ensure alignment with corporate financial strategies. Key results:• Management and Deployment of Web Solutions: Directed the implementation of the CMS for the company's main marketing website. This included developing and implementing policies and procedures related to the security, data integrity, and access controls of the system, in line with organizational security policies and industry best practices.• Strategic Planning for Business Intelligence (BI): Defined and developed a comprehensive (BI) strategy for the organization, ensuring that management and stakeholders have access to accurate and timely information to drive data-driven decision-making. This involved analyzing and evaluating IT systems to ensure they meet the company’s long-term business goals.• Security Remediation and Systems Integration: Led the remediation of security gaps in the company client’s vendor system, working closely with internal stakeholders to develop and manage a secure platform for (RVPs) to manage their data. This project involved ensuring the security of the organization’s IT systems and networks, and integrating new processes to meet security and operational needs.

Working as Software Engineer responsible for the software architecture, leading a team of engineers in Canada. Key results:• Led the architecture design and implementation of cloud-based solutions. Developed and executed strategies for efficient resource utilization, scalability, and high availability in a cloud environment. • Spearheaded the end-to-end development of a robust and scalable LOS, streamlining the mortgage application process. Applied in-depth industry knowledge to ensure compliance with regulatory standards and enhance user experience.• Designed and implemented microservices with a focus on modularity, independence, and seamless integration.• Implemented robust security measures within cloud environments, focusing on data protection, identity management, and threat detection.• Implemented strategies for effective load balancing and resource allocation in a distributed computing environment.• Implemented GitOps workflows to enhance collaboration, version control, and automated deployment processes. Championed a DevOps culture, streamlining development pipelines, and ensuring continuous integration and delivery.

Working as contract services to provide leading edge software solutions, creating new solutions in replacement to legacy application. Using Event-driven architecture to build mortgage system as part of RFA start-up team that provides software as services and technology to RFA affiliates. Key responsibilities:• Manage the confidentiality, integrity and availability of the information systems for the company policies on information security and privacy. Oversighting over the implementation of information security controls for infrastructure and IT processes. Responsible for the design, development, implementation, operation, maintenance and monitoring of IT security controls. Responsible for conducting IT risk assessments, documenting the identified threats and maintaining risk register. Working with executive leadership to establish an information security framework and awareness program. Liaison to the Board of Directors, Law Enforcement, Internal Audit and General Counsel.• Leading and managing staffing, recruiting process for Software Engineers Teams.

At Evigasoft, we specialize in empowering companies through cutting-edge software development and cloud strategies. Our focus spans across diverse sectors, primarily in Agriculture, Financial Services, and Healthcare.🌾 Agriculture Sector: Collaborating closely with industry stakeholders, we craft tailored technological solutions that optimize processes, enhance efficiency, and drive innovation in the agricultural domain.💼 Financial Consultancy: Serving as a trusted consultancy in Canada, we provide strategic guidance and develop bespoke solutions for financial companies, leveraging the power of cloud technologies and DevOps practices.⚕️ Healthcare Consulting: Operating as a key consulting partner in the US healthcare sector, we offer expertise in DevOps strategies to enhance operational efficiency and drive digital transformation.

Working as a consultant Architect to define DevOps and Cloud journey adoption to disrupt the status quo for Finance Company RFA Mortgage Corporation to modern technology. Main activities and projects: • Manage resources in Azure cloud environment; provide cost reporting for cloud-based resources; support the software developers with environments; collaborate with software developers and create and maintain CI/CD pipelines; support in maintaining integrations with SASS platforms• Lead high-preforming infrastructure and DevOps to develop, implement and champion the importance of Site Reliability Engineer (SRE).• Migration of oAuth authentication to MSAL v2.0 and PKCE increasing security

• Leading a global team of developers across Brazil and the United States, fostering an environment of performance and quality. I ensure technical feedback and mentoring are provided to achieve goals consistently. My responsibilities include interviewing and training employees, overseeing work assignments, evaluating performance, recognizing achievements, and resolving issues.• Crafting Identity & Access Management solutions in the Azure cloud environment by leveraging diverse perspectives to innovate and enhance products and services. Utilizing a primary stack of .Net Core and Angular 6+, implementing industry-recognized Design Patterns such as TDD, DDD, and SOLID. Employing Event-Driven design architecture incorporating Kafka, Microservices, and Docker containers, managed through Kubernetes. Utilizing Azure DevOps to establish efficient CI/CD pipelines.• Orchestrated integrations aligning on-premises Active Directory (AD) and Azure AD on a global scale. Engineered and deployed an automated off-boarding mechanism for seamless account disablement on Azure AD conforming with Security and Controls standards. Spearheaded a collaborative Dojo event across different areas in partnership with Microsoft, resulting in the development of microservices dedicated to onboarding and automating account creation processes (Day One) within Azure AD including all policies and procedures related to IAM. Architected synchronization methodologies between the ownership store of objects on-prem to Azure AD ensuring adherence to stringent compliance protocols in alignment with company strategies of "Cloud First" project.• Acting as a Scrum Master proficient in Scaled Agile Framework (SAFe) and agile methodologies, ensuring effective team collaboration and project delivery.

Driving Innovative Solutions: Leading the implementation of Identity & Access Management strategies while ensuring business continuity.• Revamped an application streamlining the creation of new employee accounts and essential access prerequisites. Assisted 4 developers with training, giving direction on technical implementation, defining system interfaces and optimizing subsystem interactions. Applied AI-driven approach known as the “k-nearest neighbors algorithm” (KNN), resulting in a 90% increase in application efficiency, covering a wider scope while generating substantial savings. The project investment of $1.4M is projected to yield annual business productivity benefits exceeding $28M for new and existing global staff.• Engineered a solution reducing data restoration expenses from ~$60k to ~$16k, reinforcing company controls and safeguarding critical data and assets.• Orchestrated a redesign of data connectors, retiring the Mainframe connector, and securing savings of over $250k annually.• Reconstructed team meetings using Agile methodologies, reclaiming 25% of team time. Efforts led to more focused, productive meetings, ensuring rapid team alignment on deliverables.• Achieved cost savings of $36k by optimizing Angular 6 + Azure Overview training for a group of 15 developers.• Collaborated on internal API development leveraging MuleSoft, enhancing organizational connectivity.• Enhanced development team throughput by 24% through mentoring initiatives, sharing insights, and providing guidance.• Led a strategic initiative to isolate a legacy system from the network, mitigating security risks associated with the use of Windows Server 2003, ensuring corporate security.

• Spearheaded end-to-end management of project plans and stories, actively engaging with stakeholders to comprehend and articulate business objectives and technical specifications.• Conducted thorough assessments of end-user needs through business requirements documentation, fostering an understanding of customer perspectives.• Crafted test plans and led system testing, ensuring the overall quality of service delivered.• Conducted system Risk Assessment review yearly, identifying and mitigating potential risks, thereby safeguarding the integrity and performance of critical systems.

• Engaged in resolving customer inquiries via calls or emails, providing technical troubleshooting for computers, devices, software, and hardware. Utilized BMC Remedy to efficiently manage, document, and track requests, aligning with ITIL standards, serving customers across global locations.• Demonstrated proficiency in troubleshooting Windows Operating Systems, Microsoft Office, Citrix, SAP, VPN, RSA Tokens, Network Printers, Smart Cards, Smartphones, contributing to comprehensive support operations.• Took the lead as a Trainer, facilitating training modules and providing mentorship to team members.• Pioneered the development of a global analytics tool, revolutionizing data analysis for worldwide operations. Automated multiple quality assurance reports, performance metrics, and team monitoring dashboards. These tools effectively identified operational issues, potential delays, bottlenecks, trends, and opportunities for improvement in customer service operations.

• Provided direct and remote end-user support, handling hardware and software installations, system configurations, network setups, and maintenance, along with diagnosing and replacing equipment such as printers and scanners.• Spearheaded the development of a specialized tool to streamline customer satisfaction surveys. This innovative tool replaced the manual Excel-based survey process, significantly enhancing research productivity and expediting the retrieval of survey results.

• Oversaw and successfully implemented the migration of the communication protocol from TCP/IP to Secure Sockets Layer (SSL), significantly enhancing data encryption between the headquarters (CNH) and numerous dealers across Brazil. This strategic move notably decreased data exposure, effectively bolstering security by 95% for new sales across all dealer platforms.