Romulo Fernandes Email & Phone Number

Porto Alegre, Rs, Br

São Paulo, Brasil

São Paulo, Brasil

Key Achievements 🏅:📌 Development of new products📌 Creation of post-sales processes in Salesforce CRM📌 Development of new revenue streams (Brokers)Created the SALES process through building relationships with active and inactive SMB, Mid-Market, and Enterprise customers, aiming for upsells and retention. This relationship process is handled by an internal team of approximately 20 people, including Account Managers, Sales Representatives, and Customer Success Managers, in conjunction with over 200 Account Managers in the franchise network. Developed a process for handling critical cases, prioritizing reputation management on "Reclame Aqui" with the Ombudsman team.

Brasil

Equity Owner and Partner number 4 of Matriz. This role involves being part of a small group of partners who make political and strategic decisions for the company's future.

Key Achievements 🏅:📌 Over 70 Million in new MRR sold📌 Expansion of the team from 3 to 500 salespeople📌 30% increase in network sales with the creation of the "Follow Day" campaignI created and led a team of around 90 internal salespeople plus 400 indirect salespeople in our franchise network. The team sold more than 20,000 Digital Marketing Advisory projects in 4 years, generating over 70 million in new MRR. I managed the hiring and training process for new salespeople using frameworks such as behavioral profile analysis (DISC), Sales Enablement, and Sales Operations processes. I developed new sales leadership using coaching and behavioral analysis techniques. I created and optimized the sales process, implementing sales funnels in CRMs such as Pipefy, Piperun, Nectar, Exactsales, AmoCRM, and Salesforce. I used routines such as one-on-ones, weeklies, coaching, and mentoring for follow-up. Finally, I created and maintained custom sales dashboards along with the data team.

Canoas

Qualificação e fechamento de negócios, vendas de cursos, organização de crm, otimização de processo de vendas. Aplicação de processos como BANT, SPIN, Challenger entre outras.Foco principal em empresas SMB com possibilidade de crescimento através do digital.

Captação e edição de vídeos para redes socias, criação de peças gráficas, criação de landing pages, desenvolvimento de estratégias para funís de vendas. Coordenação de conteúdos no blog e de linha editorial para demais redes.

São Leopoldo, Rio Grande Do Sul, Brasil

Gravataí, Rio Grande Do Sul, Brasil