Customer Service Representative
Current
May 2024 - Present
AeroLeads people directory · profile
Romulo Igor Da Silva Email & Phone Number
Customer Service Representative
at
Teleperformance
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Representative
Location
Lisbon, Portugal
Company size
Who is Romulo Igor Da Silva? Overview
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Quick answer
Romulo Igor Da Silva is listed as Customer Service Representative at Teleperformance, a with 99624 employees, based in Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Romulo Igor Da Silva.
Romulo Igor Da Silva previously worked as Customer Service Manager at Dobeco Padaria Artesanal & Brunch and Customer Service Manager at Seventh Brunch. Romulo Igor Da Silva holds Technologist In It Management, Information Technology from Faculdades Integradas Santa Cruz.
Company email context
Email format at Teleperformance
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Teleperformance
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Profile bio
About Romulo Igor Da Silva
Quality Assurance Analyst with 6+ years of experience. My experience includes performing manual end-to-end, acceptance, and functional tests, as well as identifying, tracing, and reporting defects/bugs. Also, I have a proven track record of leadership abilities, guiding, coordinating, and delegating tasks to QA staff.Besides that, I have a Technologist degree in IT Management and I'm fluent in Portuguese and English.
Current workplace
Romulo Igor Da Silva's current company
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Teleperformance
7 roles
Romulo Igor Da Silva work experience
A career timeline built from the work history available for this profile.
Customer Service Manager
Dobeco Padaria Artesanal & Brunch
- Successfully manages a team of 5+ professionals, ensuring customer satisfaction- Collect data and design reports to help the decision-making process- Actively identifies issues and suggests process improvements
Oct 2023 - May 2024
Customer Service Manager
- Effectively supervised a team of 10+ professionals, ensuring customer satisfaction- Mentored new customer service representatives- Promoted and managed events from start to finish, providing courteous and efficient customer service
Sep 2022 - Sep 2023
Lead Qa Analyst
- Proven leadership abilities in guiding, coordinating, and delegating tasks to QA staff.- Suggested innovative software solutions and enhancements based on rigorous testing insights- Conducted meetings in English with software vendors- Performed manual end-to-end, acceptance, and functional tests according to testing plans- Identified, traced, and reported defects/bugs
Jan 2017 - Jan 2022
Qa Analyst
Marcol Informática
- Performed manual end-to-end, acceptance, and functional tests according to testing plans- Identified, traced, and reported defects/bugs
Jul 2015 - Jan 2017
Estudante Em Tempo Integral
Autônomo
Career transition to IT.
Jan 2015 - Jun 2015
Back Office Assistant
- Successfully completed an apprenticeship program and contributed to various functions within Production Planning and Control, Purchasing, Tax, and Quality Control departments. - Demonstrated proficiency in executing tasks related to production scheduling, procurement of materials, tax planning, and quality assurance. - Employed critical thinking and problem-solving skills to identify and resolve issues encountered in daily operations. - Collaborated with team members and demonstrated excellent communication and interpersonal skills to achieve common goals.
Nov 2013 - Dec 2014
Team & coworkers
Colleagues at Teleperformance
Other employees you can reach at teleperformance.com. View company contacts for 99624 employees →
AF
Andrés Felipe Cabrera Cardenas
Colleague at TeleperformanceBogota, D.C., Capital District, Colombia
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JK
Janniffer Kimau
Colleague at TeleperformanceMombasa County, Kenya
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SH
Sandra Hernandez Muniz
Colleague at TeleperformanceBrownsville, Texas, United States
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HS
Hedayatullah Safi
Colleague at TeleperformanceHaven, Kansas, United States
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DQ
Danieli Queiroz
Colleague at TeleperformanceSão Paulo, Brazil
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EG
Evren Gidergi
Colleague at TeleperformancePardubice, Czechia, Czech Republic
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RW
Rio Wijaya
Colleague at TeleperformanceSleman Regency, Yogyakarta, Indonesia
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AB
Abhishek Bairagi
Colleague at TeleperformanceKota, Rajasthan, India
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GK
Gaurav Kumar Rahi
Colleague at TeleperformancePatna, Bihar, India
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ZS
Zubera Shaikh
Colleague at TeleperformanceMumbai, Maharashtra, India
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Andrés Felipe Cabrera Cardenas
Colleague at TeleperformanceBogota, D.C., Capital District, Colombia
View →
JK
Janniffer Kimau
Colleague at TeleperformanceMombasa County, Kenya
View →
SH
Sandra Hernandez Muniz
Colleague at TeleperformanceBrownsville, Texas, United States
View →
HS
Hedayatullah Safi
Colleague at TeleperformanceHaven, Kansas, United States
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DQ
Danieli Queiroz
Colleague at TeleperformanceSão Paulo, Brazil
View →
EG
Evren Gidergi
Colleague at TeleperformancePardubice, Czechia, Czech Republic
View →
RW
Rio Wijaya
Colleague at TeleperformanceSleman Regency, Yogyakarta, Indonesia
View →
AB
Abhishek Bairagi
Colleague at TeleperformanceKota, Rajasthan, India
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GK
Gaurav Kumar Rahi
Colleague at TeleperformancePatna, Bihar, India
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ZS
Zubera Shaikh
Colleague at TeleperformanceMumbai, Maharashtra, India
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1 education record
Romulo Igor Da Silva education
-
Faculdades Integradas Santa Cruz
FAQ
Frequently asked questions about Romulo Igor Da Silva
Quick answers generated from the profile data available on this page.
What company does Romulo Igor Da Silva work for?
Romulo Igor Da Silva works for Teleperformance.
What is Romulo Igor Da Silva's role at Teleperformance?
Romulo Igor Da Silva is listed as Customer Service Representative at Teleperformance.
Where is Romulo Igor Da Silva based?
Romulo Igor Da Silva is based in Lisbon, Portugal while working with Teleperformance.
What companies has Romulo Igor Da Silva worked for?
Romulo Igor Da Silva has worked for Teleperformance, Dobeco Padaria Artesanal & Brunch, Seventh Brunch, Marcol Informatica, and Marcol Informática.
Who are Romulo Igor Da Silva's colleagues at Teleperformance?
Romulo Igor Da Silva's colleagues at Teleperformance include Andrés Felipe Cabrera Cardenas, Janniffer Kimau, Sandra Hernandez Muniz, Hedayatullah Safi, and Danieli Queiroz.
How can I contact Romulo Igor Da Silva?
You can use AeroLeads to view verified contact signals for Romulo Igor Da Silva at Teleperformance, including work email, phone, and LinkedIn data when available.
What schools did Romulo Igor Da Silva attend?
Romulo Igor Da Silva holds Technologist In It Management, Information Technology from Faculdades Integradas Santa Cruz.
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