Romy Lampert Email & Phone Number

As an accomplished Sales Training and Development Manager, I am passionate about training,motivating, and challenging my team members to exceed their own expectations and achieveremarkable goals. As a People Optimizer, I thrive on unlocking the potential within each teammember, fostering an environment where they can excel and find joy in their achievements.With a proven track record in driving sales growth, operational efficiency, and customer engagement, I take pride in seeing the joy and satisfaction in my team when they surpass their own benchmarks. I thrive on making customers happy through my own sales abilities and by leading teams that exemplify kindness and professionalism. My commitment to continuous improvement and community relations has consistently delivered outstanding results, building strong alliances and creating successful events.My expertise in team training and development has fostered high levels of customer engagement and retention, contributing to substantial sales growth and profitability. I facilitated seamless franchise-to-corporate transitions, retaining staff and enhancing customer experiencesI am dedicated to my team’s professional growth, fostering a culture of excellence, and achievingremarkable success together. My focus on optimizing people and processes ensures that we not only meet but exceed our goals, driving continuous improvement, and delivering exceptional results. Highly strategic and inspirational Sales Leader:* Training & Development: Trained 80-100 franchisees at annual conventions through engaging workshops on interviewing skills, customer service excellence, P&L review, and effective team training techniques, equipping them with tools to improve hiring and team training, leading to better business outcomes.* Sales Success: Achieved profitability for 10 corporate stores for the first time in company history by increasing in-store sign-ups by 50%, boosting top-line sales, and reducing costs by 3% through streamlined operations and enhanced customer service.* Customer Engagement: Achieved 80% customer retention and ranked in the top 5 stores nationwide for average ticket by training teams to deliver outstanding customer service and securing monthly customer sign-ups.* Community Relations: Raised over $30,000 annually by building strong community alliances and hosting fundraisers, donating auction items for local schools, non-profit organizations, networking groups, and community leaders.

Listed skills include Advertising, Marketing Strategy, Small Business, Team Building, and 17 others.

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  Weber State University

  Business Management