Romya Ranjan Samal
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Romya Ranjan Samal Email & Phone Number

Customer Success Manager at IBM
Location: Gurugram, Haryana, India 4 work roles 2 schools
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Current company
IBM
Role
Customer Success Manager
Location
Gurugram, Haryana, India
Company size
332208 employees

Who is Romya Ranjan Samal? Overview

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Quick answer

Romya Ranjan Samal is listed as Customer Success Manager at IBM, a company with 332208 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Romya Ranjan Samal.

Romya Ranjan Samal previously worked as Customer Success Manager at Piwheel and Key Account Manager at Unilever. Romya Ranjan Samal holds Master Of Business Administration - Mba, Marketing from New Delhi Institute Of Management.

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IBM

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Profile bio

About Romya Ranjan Samal

As a passionate & results-driven Customer Success Professional, I thrive on helping customers achieve their goals & maximize the value they derive from products & services. With over 7 years of experience in customer success & account management, I have a deep understanding of the customer journey & a proven history of building lasting, mutually beneficial relationships.MBA in Marketing & Business Analytics.Feel free to connect for discussing customer success strategies, sharing insights, or exploring opportunities for collaboration.

Listed skills include Core Java, R, Splunk, Agile Project Management, and 20 others.

Current workplace

Romya Ranjan Samal's current company

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IBM
Ibm
Customer Success Manager
Bengaluru, KA, IN
Website
ibm.com
Employees
332208
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4 roles

Romya Ranjan Samal work experience

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Customer Success Manager

Ibm

Bengaluru, KA, IN

Key Account Manager

Unilever

India

~ Managed & expanded trade accounts, driving a ₹4.5 Cr monthly sales run rate in NCR.~ Onboarded new clients and grew existing accounts in collaboration with the sales team.~ Achieved 12% YOY sales growth in the FnR category through strategic account planning.~ Conducted regular business reviews, identifying opportunities for product placement and.

Jul 2021 - Jun 2023

Senior Software Engineer

Infosys

Pune Area, India

~Handled 20+ applications, resolving customer queries with 100% SLA adherence and timely SOP compliance. ~Conducted client meetings for requirement gathering and prepared FRDs.~ Reduced repeated production issues up to 50% using domain & technical knowledge.~ Reduced monthly churn by 4% through insightful Tableau dashboards.~ Designed & performed.

May 2015 - Apr 2019
Team & coworkers

Colleagues at IBM

Other employees you can reach at ibm.com. View company contacts for 332208 employees →

KA Karla Ayala Karla Ayala Colleague at IbmZapopan, Jalisco, Mexico, Mexico View → PC Pallav Choudhary Pallav Choudhary Colleague at IbmBengaluru, Karnataka, India, India View → RA Rubén Alejandro Cervantes Contreras Rubén Alejandro Cervantes Contreras Colleague at IbmMexico City, Mexico, Mexico View → AC Anass Cherkaoui Anass Cherkaoui Colleague at IbmDoha, Qatar, Qatar View → DS Deekshit Singh Deekshit Singh Colleague at IbmBengaluru, Karnataka, India, India View → RP Robert Purifoy Robert Purifoy Colleague at IbmBakersfield, California, United States, United States View → SS Suvankar Saha Suvankar Saha Colleague at IbmAndhra Pradesh, India, India View → AC Antson Chang Antson Chang Colleague at IbmTaiwan, Taiwan, Province Of China View → EM Eduardo Mercado Eduardo Mercado Colleague at IbmOrlando, Florida, United States, United States View → JF Joanne Farn Joanne Farn Colleague at IbmGreater Guildford Area, United Kingdom, United Kingdom View →
2 education records

Romya Ranjan Samal education

FAQ

Frequently asked questions about Romya Ranjan Samal

Quick answers generated from the profile data available on this page.

What company does Romya Ranjan Samal work for?

Romya Ranjan Samal works for IBM.

What is Romya Ranjan Samal's role at IBM?

Romya Ranjan Samal is listed as Customer Success Manager at IBM.

Where is Romya Ranjan Samal based?

Romya Ranjan Samal is based in Gurugram, Haryana, India while working with IBM.

What companies has Romya Ranjan Samal worked for?

Romya Ranjan Samal has worked for Ibm, Piwheel, Unilever, and Infosys.

Who are Romya Ranjan Samal's colleagues at IBM?

Romya Ranjan Samal's colleagues at IBM include Karla Ayala, Pallav Choudhary, Rubén Alejandro Cervantes Contreras, Anass Cherkaoui, and Deekshit Singh.

How can I contact Romya Ranjan Samal?

You can use AeroLeads to view verified contact signals for Romya Ranjan Samal at IBM, including work email, phone, and LinkedIn data when available.

What schools did Romya Ranjan Samal attend?

Romya Ranjan Samal holds Master Of Business Administration - Mba, Marketing from New Delhi Institute Of Management.

What skills is Romya Ranjan Samal known for?

Romya Ranjan Samal is listed with skills including Core Java, R, Splunk, Agile Project Management, Itil, Microsoft Powerpoint, Data Analysis, and Jira.

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