• Exercise full management responsibility for 5 technology groups, including recruiting, hiring, training, developing, evaluating, and setting priorities.• Foster collaboration and respect among team members by addressing elements of the group process that impede, or could impede, the group from reaching its goals.• Engage business and technical leaders in the identification of business solutions consistent with best practices for cross-functional implementation.• Perform planning, organizational and communication duties; flexibility in the face of significant obstacles; best leadership practices and managerial techniques in driving change initiatives and engaging employees.• Executive level management of external vendor and product selection processes (RFIs, RFQ’s, RFPs, and Contract Negotiations.• Ensure design, test, and ensure work completion within schedule, budgetary, and design constraints.• Approve technical changes, schedules, projects and oversee timelines. Implement and monitor quality standards.• Identify potential areas of conflicting priorities and vulnerabilities in achieving standards.• Create framework for reviewing large volumes of unorganized data.• Translate analytical reports into management presentations and provides guidance to resolve issues.• Ensure security and compliancy reflects industry standards, trends and/or regulatory requirements for area(s) of responsibility (i.e. E-Rate, HIPAA, CIPA, FERPA, COPPA, and PCI).• Solicit internal and external customer evaluation of performance and devise measures for improvement.• Use techniques of advanced business, financial, and organizational analysis to identify, assess and report on operations, issues, and potential solutions.• Interpret, implement, and ensure compliance with agency administrative policies and procedures.• Recommend new internal policies, guidelines, and procedures.• Proactively participate in Change Management and the Change Advisory Board.

Freelance IT Consulting for Home Residence and Small Businesses (December 2020 - October 2021): Residential: PC, Network & Home Theater installations, repairs, and upgrades. Small Business Consulting: Marketing, website design, PBX, Windows migration, network, & cable installation, repairs, and upgradesRobert Half Technology, Systems Analyst to Publix Supermarkets (June 2019 – December 2020): Responsible for delivering small to mid-size projects from initiation to implementation • Works with business users, software vendors and other IT groups to resolve problems and drive projects to completion Partners Federal Credit Union, Interim IT Manager (Sept 2015 – Jan 2016) Short Term: Restructured department and fostered the professional development of 13 direct reports (4 application developers, 3 application support representatives, 4 help desk personnel, and 2 network engineers)Whitley County Consolidated Schools, Director of Technology (Oct 2014 – Apr 2015) Short Term Contract

• Negotiated and managed multiple outsourced vendor contracts (Service Level Agreements, Price Point, and Completion Dates) for Voice, Data & Email Storage, & Connectivity)• Instillation and Administration of VMware Esxi 5.1 Utilizing Windows Server 2012.• Diagnosed, upgraded, and replaced the Credit Unions network infrastructure hardware, wiring, and software• Upgraded, and setup, firewalls utilizing an ASDM Interface to a Cisco ASA Firewall, Routers, and POE Switches. • Monitored, analyzed, documented, resolved and generated reports for network issues utilizing a variety of tools including Cisco Works LMS, Cacti, APC InfraStruXure Manager and WhatsUp Gold• Trained staff in the utilization of various technologies including wiring, Firewalls, Routers, & Network Switching Technologies.

Developed product positioning and messagingMarketing Packaging design, ordering, and testingMarketing product research & demographic statistical analysis for target groupsDesigned and administered company website, marketing campaigns, exhibitions, and direct consumer contactMaintained all financial reconciliation processes

• Diagnosed, upgraded, and repaired the Universities network infrastructure hardware and software• Upgraded, and setup, firewalls utilizing an ASDM Interface to a Cisco C6500 ASA service module• Monitored, analyzed, documented, resolved and generated reports for network issues utilizing a variety of tools including Cisco Works LMS, Cacti, APC InfraStruXure Manager and WhatsUp• Upgraded Micro-code on Cisco switches (C6500, C3750, C3560, C2900, etc.), and routers in a single and stacked environment• Trained staff and students in the utilization of various technologies

Stetson University (Mar 2008 – Apr 2010): Designed, implemented, and administered MBA program websitesMacAnthony Reality International Inc. (Aug 2006 – Oct 2006): Firewall, Router, Switch and PC repair, upgrades and installations. New headquarter construction, additions, subtractions, moves, and redesignsOsceola County Sheriff’s Office (Nov 2005 – July 2006) Performed general IT Manager duties (staff of 4) along with representing The Sheriff’s Office as the Information Technology Liaison with the County Information Technolog. Department. AV CompNet: (April 2004 – Oct 2005) Residential: PC, Network & Home Theater installations, repairs, and upgrades. Small Business Consulting: Marketing website design, network installations, PBX, network, & cable installation, windows migration, repairs, and upgrades

• Managed multiple projects for new service center instillation’s (This including all network connectivity, blueprint additions, subtractions, moves, and redesigns)• Negotiated multiple contracts (Service Level Agreements, Price Point, and Completion Dates) • Designed corporate infrastructure, implemented security, VPN, and B2B integration (over leased B1, POTS, 56K, fractional/full T1, DS3, Frame Relay (Data and VOIP), Point to Point, and Fiber Ring)• Planned, tested, and implemented disaster recovery procedures (both virtually and actual in 2004)• Prepared, planned, and administered quarterly and yearly budgets • Oversaw and administered hiring, separations, team building, performance rewards, and disciplinary actions• Installed network hardware: Cisco (Pix, routers, switches, IDS/IPS), Checkpoint Firewalls, and Dec Servers• Designed, tested, repaired, administered and managed PBX system installations (Cisco, and Siemens)• Administered and installed corporate Server’s, Power Vaults, and PC’s (Microsoft NT, Windows Server 2000, Windows XP, Windows 98, Exchange 2003, Veritas, and Ghost)• Migrated Alpha 8200 LAT to TCP/IP Multinet Protocol• Licensed, researched, tested, installed, and purchased various software and hardware equipment for department specific needs (i.e. Human Resources – ADP, ABRA:HRMS; Business Lending – Aurum, Baker Hill; Marketing – Raddon, Adobe Products; Optical department – Image Extender and Find systems)

•• Managed multiple corporate projects: service center installations and conversions (budgeting, vendor contracting, blueprint changes, major purchasing, and network installations) • Prepared, planned, and administered quarterly and yearly budgets • Oversaw and administered hiring, separations, team building, performance rewards, and disciplinary actions• Purchased, installed, repaired, and administered network infrastructure: 3 Com (Bridges, Hubs, IDS), DEC print servers, network pc’s and servers (Compaq and Dell) running (Microsoft NT, and Windows 98), Alpha 8200 (LAT to TCP/IP Multinet conversion)

Chief Convention Services Show Technician, Convention Services AV Department 1995 to 1998• Managed large and small crews in the instructional setup and breakdown of daily show productions.• Setup, breakdown, repaired, tested, and operated a variety of audio-visual equipment• Performed video engineering, projectionist, dubbing, image producer, and NTSC systems operator• Installed, upgraded and repaired Local Area Network (LAN) workstations• Downloaded and Updated information on the Hollywood Inventory Tracking System (HITS)• Performed as a customer service representativeSales Representative and Technical Coordinator, Walt Disney World Florist 1993 to 1995• Maintained local Personal Computers, Point Of Sale (POS) terminals, and LAN equipment• Performed as a high level and volume sales agent, general office communications, facsimile operation, and computer operations• Operated as the departments database manager, bank reconciliation agent, and forklift operator • Instructed and tested all on site systems, and proceduresLead and Entertainer, Magic Kingdom Entertainment 1986 to 1993• Supervised, supported, and performed in daily parades, special shows, and onstage/backstage productions• Worked with the Walt Disney World Puppeteer Drug Awareness Program• Performed for AFTRA (American Federation of Television and Radio Association)• Participated in the Walt Disney World’s Leadership Development Training I and II