○ Gathering requirements from stakeholders and project teams based on pain points and edge user needs.○ Mapping and designing feature logic and behavior with regard to user experience and interaction between various elements within the system.○ Delivering high-quality features in a timely manner under changing timeframes and task prioritization.○ Analyzing system data to identify weak points and underutilized areas to determine points of improvement and understand user… Show more ○ Gathering requirements from stakeholders and project teams based on pain points and edge user needs.○ Mapping and designing feature logic and behavior with regard to user experience and interaction between various elements within the system.○ Delivering high-quality features in a timely manner under changing timeframes and task prioritization.○ Analyzing system data to identify weak points and underutilized areas to determine points of improvement and understand user behavior.○ Acting as the first point of contact for scrum team members, including developers, QAs, and BAs. Show less

○ Acted as the main point of contact for various stakeholders, in charge of keeping clients satisfied with the product and identifying issues.○ Coordinated with the Product team to extract accurate requirements based on the client's business rules.○ Handled technical integrations, analyzed reported issues, and assisted with mapping out new features.○ Identified workarounds within the system to satisfy client requests and avoid additional development.○ Composed technical and… Show more ○ Acted as the main point of contact for various stakeholders, in charge of keeping clients satisfied with the product and identifying issues.○ Coordinated with the Product team to extract accurate requirements based on the client's business rules.○ Handled technical integrations, analyzed reported issues, and assisted with mapping out new features.○ Identified workarounds within the system to satisfy client requests and avoid additional development.○ Composed technical and business documentation to be used by internal and external teams. Show less

○ Acted as the primary point of contact for stakeholders.○ Observed and was an active contributor across the product lifecycle, helping develop requirements and testing in various stages.○ Established and identified timeframes, required resources, workloads, and budgets. ○ Coordinated between clients, developers, designers, contractors, and consultants.○ Wrote technical documentation and issued release notes.