e-Commerce Business Partner, August 2021 – PRESENTPartner with Amazon delivery teams to drive timeliness and control cost per delivery. Work with store development teams on construction projects, and with HR and recruiting teams on talent acquisition. Oversee 27 e-Commerce teams. • Manage and drive performance and KPIs.• Oversaw transition of 30 Amazon Shopper Teams to WFM in 2022.Principle Store Process Program Manager, Northeast Region- April 2018 – August 2021Store Process Leader and oversaw implementation and ongoing execution of Global Retail Ops SOPs. Build partnerships with Global Store Process leadership, regional leadership, operations, and purchasing and support teams to create a culture of excellence, accountability, and sustainability. Facilitate conference calls with stakeholders.• Created content for training, recaps, and regular communication to store and leadership teams. • Directed store leadership toward action items and improvements required to achieve Certification.• Collaborated with stores to continuously improve the quality of process SOP execution.• Partnered with the NE Regional Purchasing, Operations, Training, Finance, and Construction teams to plan and support the roll out of store processes at new Northeast locations. • Built partnerships with Food Safety and WFMoA Teams to drive results for strategic priorities. Store Team Leader: Ridgewood and Closter- October 2015 - April 2018 Built a positive work environment of outstanding teamwork, mutual respect, and morale. Hired, trained, mentored, motivated, and counseled team members.• Improved sales and customer service, address problems, and adapted to the market and competition.• Opening Store Team Leader for Closter NJ. Recruited all leadership and specialist level positions and partnered with team and regional leadership to develop new leaders.