Ron Burkart Email and Phone Number
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Ron Burkart is a Service Desk Analyst at Horn-IT at Horn IT Solutions Inc.. He possess expertise in disaster recovery, active directory, troubleshooting, virtualization, software installation and 24 more skills.
Horn It Solutions Inc.
View- Website:
- horn-it.com
- Employees:
- 21
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Service Desk AnalystHorn It Solutions Inc. May 2021 - PresentWhitby, Ontario, Canada
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Lead Technician Windows 10 DeploymentMbi Services Limited Jun 2017 - May 2021Mississauga, Ontario, Canada Insure the smooth transition from Windows7 to Windows10 Determine the requirements for systems, build, and deploy the image via SCCM Push any additional applications required via SCCM Maintain and control the stock of new and used systems to be deployed Provide service and customer support during field visits or dispatches Manage all on site installation, repair, maintenance, and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Follow all company’s filed procedures and protocols Cooperate with technical team and share information across organization Comprehend customer requirements and make appropriate recommendations. Build a positive relationship with customers Member of team taking part in the Bank of Montreal Workstation Refresh project Member of team taking part in the Bell Wireless POS system rollout
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Network Support AnalystSunnybrook Health Sciences Centre Aug 2014 - Jun 20162075 Bayview Avenue, Toronto, On¬ Provide technical & user support (Level 1 & 2), IS/IT Support 24 hr Call Centre environment ¬ Provide rapid response; via phone, electronically, remote session and/or in person¬ Troubleshoot time sensitive calls, resolve technical hardware and software issues¬ Software and hardware installations and repairs ¬ Follow escalation protocols/procedures to appropriate tiers¬ Log Support calls using Call Centre tracking system, monitor, route, escalate, close/resolve. ¬ Prepare/generate activity and management status reports¬ Stay current with system information, changes and updates¬ Cabling/connectivity and LAN support¬ Paging/Cell Phones Telecom support¬ Network/system monitoring (NOC) triage, escalate, updates accordingly; ¬ Wireless support (connectivity, set up, troubleshooting) -
2Nd Level Technical Support/Network AdministratorPremier Salons Oct 2009 - Mar 2014¬ Member of team Rollout of the new Shortcuts POS software to 300 Salons. ¬ Remotely accessing Workstations and Servers to perform maintenance and assist in Support.¬ Support both Hardware and Software for 600 POS Tills, Till Printers, and Till Displays.¬ Manage Google mail accounts for 700+ users.¬ 2nd level support for POS software (NextGen, NextGen Ultra, Shortcuts and Smart)¬ Performed imaging of PCs and Laptop systems using Symantec Ghost¬ Desk side support for all levels of employees from regular users to VP’s.¬ Component level repair for PC’s, laptops, and Servers.¬ Provided Blackberry, and iPhone connectivity and synchronization support.¬ Support for 400+ locations phones.¬ Other duties as assigned by the Helpdesk Manager. -
Pc/Lan AnalystToronto Star Sep 2008 - Jan 2009 -
2Nd Level Deskside SupportIdexx Jan 2008 - Jul 2008 -
Assoc. Systems Admin.Ca Inc Nov 2002 - Mar 2007 -
Associate System AdministratorCa Technologies 2006 - 2007
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Deskside SupportCybermation Inc. 2001 - 2007
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Associate Systems AdministratorCa Cybermation 2001 - 2007
Ron Burkart Skills
Ron Burkart Education Details
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Global KnowledgeWindows New Technologies Support -
Global KnowledgeVdi Configuration/Support
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Unix Administration -
Microhard TechnologiesMcse
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Microhard TechnologiesMcp
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Microhard TechnologiesMcse +Internet
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Thornhill Secondary SchoolSshgd
Frequently Asked Questions about Ron Burkart
What company does Ron Burkart work for?
Ron Burkart works for Horn It Solutions Inc.
What is Ron Burkart's role at the current company?
Ron Burkart's current role is Service Desk Analyst at Horn-IT.
What is Ron Burkart's email address?
Ron Burkart's email address is ro****@****rook.ca
What is Ron Burkart's direct phone number?
Ron Burkart's direct phone number is +141638*****
What schools did Ron Burkart attend?
Ron Burkart attended Global Knowledge, Global Knowledge, Seneca Polytechnic, Microhard Technologies, Microhard Technologies, Microhard Technologies, Thornhill Secondary School.
What skills is Ron Burkart known for?
Ron Burkart has skills like Disaster Recovery, Active Directory, Troubleshooting, Virtualization, Software Installation, Vpn, Windows, Computer Hardware, Unix, Network Administration, Linux, Operating Systems.
Who are Ron Burkart's colleagues?
Ron Burkart's colleagues are William Bressette, Mark Weston, Terrance Marshall, Priyanka Kashyap, Yaw Attuah, Rick Hornung, Mike Beagan.
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Ronald Burkart
Ceo, Certified Social Leads Consultant At Burk Solutions. I Help Businesses Get An Employer Retention Tax Credit Of Up To $26K Per W2 Employee To Extend The Cares Act Each Month.Cheyenne, Wy1up.com
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