Ron Byrd Email & Phone Number

Greater Chicago Area

• Designed a customized account database that centralized client and contract information in one streamlined document achieving a 30% increase in time efficiency.
• Retained 95% of initial customer base in start up of three separate sales territories by providing customers with the best possible product, value added service, and the timely resolution to critical pending issues.
• Spearheaded the process to resolve customer invoice disputes, resulting from internal service failures. Investigated customer complaints to determine an equitable solution, thus establishing client trust and confidence.

La Grange, IL

• Implemented a process to insure that all required supplies were transported to job sites. Reduced the need to buy supplies at retail prices by 40%, and increased utilization of surplus product by 25%.
• Reorganized product inventory and developed checklists outlining the necessary equipment and products to complete specific tasks.

Homewood, IL

• Designed and implemented a start to finish innovative operating system, which allowed existing human resources to be utilized for growth opportunities. System reduced redundancies, consolidated pertinent data and.
• Managed invoicing and dispatch operations to profitability within 3 years of start up. Motivated employees using concepts of Servant Leadershipwhich resulted in the retention of all desired personnel.