Ron Cardillo

Ron Cardillo Email and Phone Number

Network Services at Comcast @ Comcast
philadelphia, pennsylvania, united states
Ron Cardillo's Location
Dracut, Massachusetts, United States, United States
Ron Cardillo's Contact Details

Ron Cardillo personal email

n/a
About Ron Cardillo

I am an experienced telecommunications professional providing advanced technical support to other internal groups throughout the business as well as valued external customers. The Teams that I have been a part have a unique blend of advanced access to tools, servers and network architecture paired with the soft skills to directly communicate with customers to provide top level support and customer satisfaction. Currently I am a working as part of a Network Service Desk group that coordinates resources to perform scheduled maintenance, software upgrades, and system monitoring in an enterprise setting for one of the largest networks in the country.

Ron Cardillo's Current Company Details
Comcast

Comcast

View
Network Services at Comcast
philadelphia, pennsylvania, united states
Website:
comcast.com
Employees:
75807
Ron Cardillo Work Experience Details
  • Comcast
    Network Services Desk (Noc)
    Comcast Oct 2016 - Present
    Chelmsford Ma
    Coordinate resources to perform scheduled maintenance, software upgrades, and system monitoring for the largest hybrid-fiber coax network in the country. Oversee break/fix management of network events such as fiber and transport outages, failed schedule maintenance, and 3rd party provider service interruptions. Identify and escalate to the proper fix agents when necessary.
    View
  • Comcast
    Technical Operations
    Comcast May 2009 - Oct 2016
    Advanced Technical Support
    - Advanced access to servers and switches such as CMTS, DAC, and Telephony Soft Switches.- Provide phone support to onsite Comcast field technicians on all aspects of video, data and voice services. Tasks include provisoning & troubleshooting Comcast services and features.- Triage escalated issues via email, ticket, or phone from other Comcast support groups and departments for video, data, and voice for residential as well as Business Class customers.- Make direct customer contact to resolve escalated business and residential service issues.- Trend, identify & escalate issues to other fix agents when identified. Examples would include local and regional service outages for all product lines.
    View
  • Comcast
    Field Service Technician
    Comcast Oct 2001 - Apr 2009
    Wetsford
    -Install and troubleshoot Comcast Video, Data, & Voice services for residential and business class customers. - Educate customers on Comcast products and service features for residential and business Product lines
    View

Ron Cardillo Skills

Wireless Call Centers Telecommunications Ip Voip Broadband Customer Satisfaction Troubleshooting Vendor Management Cable Modem Termination System Internet Protocol Radio Frequency Telephony Technical Support Wide Area Network Lan Wan Internet Protocol Suite Cabling Operating Systems Docsis Dac

Ron Cardillo Education Details

Frequently Asked Questions about Ron Cardillo

What company does Ron Cardillo work for?

Ron Cardillo works for Comcast

What is Ron Cardillo's role at the current company?

Ron Cardillo's current role is Network Services at Comcast.

What is Ron Cardillo's email address?

Ron Cardillo's email address is ro****@****ast.com

What schools did Ron Cardillo attend?

Ron Cardillo attended Bridgewater State University, University Of Massachusetts Lowell.

What skills is Ron Cardillo known for?

Ron Cardillo has skills like Wireless, Call Centers, Telecommunications, Ip, Voip, Broadband, Customer Satisfaction, Troubleshooting, Vendor Management, Cable Modem Termination System, Internet Protocol, Radio Frequency.

Who are Ron Cardillo's colleagues?

Ron Cardillo's colleagues are Kendall Bates, Jeffery Spaulding, Lee Ann Mayo, Sriganesh R, Adrian Nuno, Ed Crane, Myanna King.

Not the Ron Cardillo you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.