Ron Coleman's Location
Charlotte, North Carolina, United States, United States
Ron Coleman's Contact Details
Ron Coleman work email
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Ron Coleman personal email
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Ron Coleman phone numbers
About Ron Coleman
Experienced team member with a demonstrated history of working in the higher education and tech industries. Skilled in the Microsoft and Adobe Suites, leadership, social media, training, and research. Strong entrepreneurship professional with a Master of Arts (M.A.) focused in English Language and Literature from Lynchburg College.
Ron Coleman Work Experience Details
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Senior Content DesignerNetflix Mar 2024 - PresentLos Gatos, Ca, Us -
OwnerShots Fired Photography Dec 2015 - Present• Built a website that allows customers to view my photography work and book sessions• Collaborated with models for photoshoots and headshots• Served as a photographer for weddings in Maryland and Washington, D.C.• Managed a Facebook and Instagram page• Kept record of the analytics of both pages• Edited RAW photos using Adobe Lightroom and Photoshophttp://www.shotsfiredphotography.com
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Technical WriterSitetracker Mar 2021 - Mar 2024Montclair, Nj, Us -
Content DesignerWells Fargo Dec 2019 - Mar 2021San Francisco, California, Us• Developed new, clear, concise, customer-focused and financial content, including instructional/help content, user guides, and quick reference guides in compliance with stated standards and content strategy• Worked with internal customers to ensure deliverables support business and technology requirements• Engaged across functional teams to gather and clarify content and requirements• Collaborated with user experience, design, and development teams to ensure consistency across deliverables• Managed copy decks and message matrices in English and Spanish for multiple customer-facing applications -
Technical WriterRed Ventures Jul 2019 - Dec 2019Fort Mill, Sc, Us• Independently wrote, edited, and revised technical documentation (including APIs) and communications using Visual Studio Code, Forestry, Confluence, Markdown, HTML, and GitHub in a high-paced environment• Coordinated layout and organizes materials using outlines and company-specific standards• Worked as part of multiple project teams, and plans and produces documentation with input from stakeholders• Collaborated with stakeholders to collect information to be used for training and general communications• Tracked and managed project efforts using Jira and Tempo -
Technical WriterGe Digital Jun 2018 - Jun 2019San Ramon, California, Us• Independently delivered online help, user guides, installation guides, administrator guides, patches,defect fixes, user story/content upgrades, and release notes for multiple modules in an asset protection management software bundle• Actively participated in daily Scrum, sprint planning, and review meetings• Collaborated with cross-functional teams, primarily software engineering, quality assurance, design, and project management to produce high-quality, accurate, and concise customer documentation• Developed topic-based single-source documentation using MadCap Flare, Visio, Astoria Workbench, oXygen, DITA, XML, and Confluence• Developed and maintains customer documentation and content for our Cloud and OnPrem environments• Validated, tested, reviewed, and edited new and existing customer documentation for quality• Tracked and managed project efforts using Rally• Participated in active learning and knowledge sharing sessions with peers in the documentation department -
Technical WriterCorning Incorporated Mar 2018 - May 2018Corning, New York, Us• Created, developed, planned, wrote, and edited operational, instructional, troubleshooting, maintenance, and test procedures for paper, multimedia, or web-based publications• Conducted interviews with users and technical staff to gather documentation data• Researched and translated technical information into manuals and/or web-based documents for nontechnical users• Documented engineering processes and specifications• Recommended formats in response to technical and customer requirements• Produced products that conform to the company documentation and quality assurance standards -
Content DeveloperGe Digital Nov 2017 - Jan 2018San Ramon, California, Us• Provided quality assurance for training software and documents• Revised LMS training documents to match with corresponding training software• Created new training content• Managed multiple projects and completed them with fast turnaround times• Translated technical vocabulary into accessible reading
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Instructional DesignerLiberty University Apr 2014 - Sep 2017Lynchburg, Va, Us• Created compelling course content and engaging learning activities designed to enhance retention• Created various training materials• Identified instructional end-goals and created corresponding content• Conducted instructional research and analysis on learners, courses, and contexts• Applied tested instructional design theories, practices, and methods• Worked directly with subject-matter experts regarding course presentation• Served on the textbook edition change team• Created and maintained positive relationships with subject-matter experts, associate deans, and course stakeholders• Participated and completed research in forums regarding Agile and Camtasia• Updated textbooks to ensure alignment with current course content• Maintained a library of our 1000+ courses• Worked with publishers to incorporate their technologies into the University’s LMS (Blackboard)• Facilitated WebEx meetings between associate deans and my department• Assisted with creating media to support learning• Decided on criteria used to judge student performance and developed corresponding assessment instruments -
Course EditorLiberty University Jul 2013 - Apr 2014Lynchburg, Va, Us• Edited online courses of various disciplines to ensure course was free of errors• Managed help tickets, full edits, and “lite edits”• Proofread courses for other editors• Collaborated with subject-matter experts and instructional designers and made changes to courses as needed• Revised protocol checklist for ease of process for other editors• Served as a member of bilingual editing team (Spanish)
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Director Of Residence LifeThe Virginia Summer Residential Governor'S School For Math, Science, And Technology Jul 2017 - Aug 2017• Supervised the programming coordinator and team of resident assistants• Created training sessions and team-building activities for resident assistants• Supervised the staff’s programming, budget, and planning for activities• Appropriately handled issues and concerns brought to me by students and resident assistants• Served as a liaison between the resident assistants and the program director• Assigned rooms for 150+ students, as well as assigning keys• Worked with staff to maintain a safe environment for the students• Worked with staff to create fun and interactive activities for the students• Conferred weekly with individual staff for status updates
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Direct Sales AgentNationwide Insurance Oct 2012 - Apr 2013Us• Assisted customers in a call center environment with quoting and binding insurance policies• Educated customers on coverages, assessed needs, built rapport, and analyzed each person to give them a quote tailored for them• Managed billing systems to keep track of customer accounts -
Director Of Residence LifeThe Virginia Summer Residential Governor’S School For Math, Science, And Technology Jul 2012 - Aug 2012• Supervised the programming coordinator and team of resident assistants• Created training sessions and team-building activities for resident assistants• Supervised the staff’s programming, budget, and planning for activities• Appropriately handled issues and concerns brought to me by students and resident assistants• Served as a liaison between the resident assistants and the program director• Assigned rooms for 150+ students, as well as assigning keys• Worked with staff to maintain a safe environment for the students• Worked with staff to create fun and interactive activities for the students• Conferred weekly with individual staff for status updates
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Graduate AssistantThe Beard Center On Aging Aug 2010 - May 2012• Managed a resource center for caregivers involved with elderly community• Conducted referrals for inquirers needing information• Created training manuals for volunteers• Created, edited, and publicized advertisements for events• Assisted in the marketing, coordination, and advertisement of 2 conferences on aging• Managed information tables for the Center at events
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Resident AssistantLynchburg College Aug 2007 - May 2010Lynchburg, Va, Us• Educated staff and residents regarding the campus, offices, and resources• Through programming, encouraged and promoted tolerance and appreciation of diversity• Respected and treated all residents in a fair and consistent manner• Sponsored programs in the areas of spiritual, social, cultural, intellectual, emotional, and sexualdimensions of the Wellness Wheel model• Consistently confronted policy infractions in a compassionate manner• Encouraged residents to take responsibility for an active leadership role in their respective residential communities• Provided paraprofessional staff members with meaningful experiences which contribute to theirpersonal and professional development• Built community among first-year students and upperclassmen
Ron Coleman Skills
Microsoft Office
Training
Public Speaking
Leadership
Research
Editing
Customer Service
Event Planning
Microsoft Word
Powerpoint
Social Media
Proofreading
Adobe Photoshop
Madcap Flare
English
Instructional Design
Entrepreneurship
Project Management
Cross Functional Team Leadership
Darwin Information Typing Architecture
Xml
Oxygen Xml Editor
Technical Writing
Technical Documentation
Lightroom
Webex
Release Notes
E Learning
Online Help
Confluence
Manuals
Textbooks
Troubleshooting
Blackboard
Astoria
Rally
Ron Coleman Education Details
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University Of LynchburgGeneral -
University Of LynchburgGeneral
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Nottoway High School
Frequently Asked Questions about Ron Coleman
What company does Ron Coleman work for?
Ron Coleman works for Netflix
What is Ron Coleman's role at the current company?
Ron Coleman's current role is Senior Content Designer @ Netflix.
What is Ron Coleman's email address?
Ron Coleman's email address is rc****@****rty.edu
What is Ron Coleman's direct phone number?
Ron Coleman's direct phone number is +132025*****
What schools did Ron Coleman attend?
Ron Coleman attended University Of Lynchburg, University Of Lynchburg, Nottoway High School.
What skills is Ron Coleman known for?
Ron Coleman has skills like Microsoft Office, Training, Public Speaking, Leadership, Research, Editing, Customer Service, Event Planning, Microsoft Word, Powerpoint, Social Media, Proofreading.
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