Sales Manager Mdu Business Development
South West Ohio/ Indiana/Kentucky/ West Virginia
Responsible for developing a highly driven sales team, initiating sales strategies across all the MDU customer core segments. Working with all levels of leadership and evaluating the needs to build a strong foundation. Managed all the MDU agreements and set standards so staff could negotiate and establish profitable residential service agreements based on strategic, financial, legal, and operational standards. Set strategy to identify and expand revenue generating opportunities for the company. Worked on a national and local basis to acquire agreements.Supported and lead a competitive field effort through the implementation of acquisition and win-backs. Proactively identified strategies and addressed the multiple competitor activity within our market. Remained current on competitor activities, pricing, and product offerings, to be able to highlight Time Warner’s competitive advantages. Provided leadership and vision for the entire MDU team, (MDU account executives, MDU concierge team, Door to Door MDU and SFU competitive team) to retain and improve customer loyalty along with increasing our market share along with core product growth. I had objectives for each team and ensured achievement of goals by monitoring performance, providing training, feedback, one on one coaching, and evaluating performance on a weekly basis. Our goal was not to only meet 100% of goal but reach 25% over our goal every year.Analyzed return on investment for all new build, acquisition, maintenance, and upgrades along with revenue and penetration analysis of all MDU’s and the competitive SFU areas of our market. Partnered with the marketing department to build aggressive mail campaigns and updated marketing materials.Grew Bulk revenue by more than $270,000 per month in only 10 months in 2011.Always looking for new ways to increase revenue and productivity while making sure that employees and customers are the top priority.