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Certified Scrum Product Manager with extensive experience in building software from conception to release. Able to manage multiple products as well as handle critical incidents. Experience with coaching and training others while building strong relationships to meet organizational goals.
Onebit
View- Website:
- onebitapp.com
- Employees:
- 16
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OnebitChicago, Illinois, United States
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Senior Product ManagerCaesars Entertainment, Inc. Sep 2021 - PresentLas Vegas, Nv, Us- Managing mobile apps, retail, and pos systems for Nevada -
Chief Technology OfficerOnebit Jan 2020 - PresentChicago, Illinois, UsONEBIT helps independent business owners make smarter financial decisions by providing valuable insights from their sales and expense data in one mobile-friendly platform.
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Senior Product ManagerCapsim Management Simulations Inc. Jan 2018 - Dec 2019Naperville, Illinois, Us- Managed and collaborated with small teams from concept to release of products and enhancements- Lead owner for recreating and unifying products for more flexibility and customization- Provided training and guidance to incoming product owners- Onsite visits to key customers to help identify and create solutions for continued use- Gathered and presented key feedback to stakeholders from customers for all products - Created, groomed, and prioritized backlogs for all products owned -
Product ManagerCapsim Management Simulations Inc. Aug 2014 - Jan 2018Naperville, Illinois, Us- Products Owned: Capstone, Foundation, CapsimCore, Comp-XM, Comp-XM Basix, TeamMATE, Capsim360, CrMax, and all administrative software.- JIRA/Confluence administrator for the company and provided training/documentation- Team lead for building an internal CRM system used by all departments- Established, created, and trained on processes using JIRA and Confluence- Collaborated with Sales/CRCs/Developers/Customers to fix critical issues
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Senior Client Relationship ConsultantCapsim Management Simulations Inc. Jan 2014 - Aug 2014Naperville, Illinois, Us- Managed key accounts which brought a high percentage of the company revenue- Created process and training for incoming Client Relationship Consultants and interns- Managed implementation with large universities in collaboration with university administrators and instructional designers- Managed product documentation and requirements for technical, business, and ADA needs- Primary lead for providing accreditation reports and working with universities to help implement accreditation tools- Attended trade shows for leads and provide information to potential clients
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Client Relationship ConsultantCapsim Management Simulations Inc. Jan 2009 - Jan 2014Naperville, Illinois, Us- An expert of every Capsim® product.- Providing solutions to technical issues that are brought to attention from customers.- Assisting with new product development, supplementary materials, and customer training tools.- Continual evaluation of current products and programs with feedback to appropriate business functions regarding their strengths and/or weaknesses.- Building long-term client relationships with the goal of not only retaining customers, but turning them into advocates and champions.- Reach organizational goals by taking responsibility for projects and exploring opportunities to add value.
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Business AnalystCapsim Management Simulations Inc. Jan 2007 - Jan 2009Naperville, Illinois, Us- Provided customer support for students and professors- Created additional material and presentations to help support products- Collaborated with developers to enhance and work on customer issues- Created logos and marketing materials for Corporate training programs
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ServiceAbt Electronics May 2001 - Nov 2006Glenview, Il, Us- Provided customer support and solutions to customer issues- Create work tickets for service technicians- Dispatch for appliance service technicians
Ron Duran Skills
Ron Duran Education Details
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Devry UniversityTechnical Management - Web Design -
Niles West
Frequently Asked Questions about Ron Duran
What company does Ron Duran work for?
Ron Duran works for Onebit
What is Ron Duran's role at the current company?
Ron Duran's current role is Senior Product Manager | Digital Sportsbook.
What is Ron Duran's email address?
Ron Duran's email address is ro****@****sim.com
What is Ron Duran's direct phone number?
Ron Duran's direct phone number is +184750*****
What schools did Ron Duran attend?
Ron Duran attended Devry University, Niles West.
What skills is Ron Duran known for?
Ron Duran has skills like Crm, Customer Service, Sales, Program Management, Microsoft Office, Team Leadership, Market Research, Marketing Strategy, Marketing Communications, Social Media, Leadership, Strategic Planning.
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