Ron Eldridge Email & Phone Number

Warren, Michigan

Warren, Michigan

• Directly supervise and develop the performance of 11 quality inspectors ensuring a high level of integrity
• Establish and maintain partnerships with internal customers by providing technical support between various departments
• Manage deficiencies with nonconforming parts with suppliers ensuring swift resolution through replacement parts and cost recovery
• Investigate quality control concerns and issues and initiate corrective action
• Maintain quality control systems and documentation with keen attention to detail
• Constantly engage and coordinate with 25-30 suppliers and manufactures

Plymouth, Michigan

• Procure all non-production material for the entire plant.
• Maintain inventory levels in an economical manner while providing sufficient quantities of stock for the plants functionality.
• Oversee the entire process of all new non-production spare parts for the plant.
• Work with engineers and other plant personal on reducing excess inventory and lowering amount of new part set ups.
• Assist suppliers to widen cost savings for the plant.

Plymouth, Michigan

• Supervised 15 UAW employees in the receiving, warehousing, shipping, and production line feeding departments to ensure work was completed in a safe, efficient, and economical manner.
• Accounted for timely delivery and continuous supply of over 2,000 purchase parts supporting 20 assembly lines and 40 injection mold presses.

Plymouth, Michigan

• Managed over $5M in inventory.
• Accountable for overseeing the functions performed by hourly union auditors.
• Ensured production material availability to support manufacturing schedules by reconciling records for integrity issues such as material loss, misusage, and scrap.
• Conducted audits to support all Sarbanes Oxley requirements and Ford Financial Manual Guidelines in alignments with the company's metric goals.
• Utilized process mapping as a tool to understand, analyze and document processes and activities that assisted in identifying opportunities for improvement.

Dearborn, Michigan

• Responded to customer inquiries regarding order and shipment status, part availability and backorder status, shipment discrepancies, 3PL (3rd party logistics) operational issues, and customer returns.
• Managed customer ratings process to ensure customer delivery performance expectations were met or exceeded.

Southfield, Michigan

* Acted as single point of contact for GM employee requests for service, including problem requests (application or technical issues), installation, move, add, and change requests.* Responsible for request acceptance through telephone, maintaining ownership from acceptance through work completion, monitored progress to ensure service levels were met, and.

Troy, Michigan

* Reviewed outbound Communications Representatives' surveys so they met GM's quality standards and implemented corrective measures as needed.* Monitored and evaluated random samples of representatives' work to coach them on their quality and to provide performance feedback to their leaders and supervisors for continuous improvement.