Ron Erickson Email & Phone Number

Franklin, Tennessee, United States

• Entrepreneur and operations leader, charged with managing and directing company that provides transportation to wheelchair bound patients; currently servicing 21 hospitals and facilities.
• Led company through approximate 15% year-over-year growth. Ensures top level of service, timeliness, and safety metrics to drive continuous referrals.
• Leads cooperative and collaborative planning sessions with business partner to discuss organizational direction and implementation plan for strategic objectives.
• Leads monthly continuous improvement meetings with field supervisor to engage with feedback from stakeholders at all levels of the organization and make recommendations for problem resolution, innovations, and.
• Identifies future partnerships with facilities through relationship building with local facility directors, as well as announcements in local publications.
• Leads Human Resources activities: interviewing, hiring (including drug screening and background checks), training, and developing and implementing employee retention initiatives.

Franklin, Tennessee, United States

• Oversees general management operations, including scheduling, advertising, sales and marketing, training, communications, performance management and HR functions.
• Develops and implements organizational strategies and drives growth through business development activities, successfully transitioning from a sole proprietorship to a small business.
• Increased gross sales 12% year over year through solid customer service, creative marketing, and continuous reassessment of customer preferences.
• Grew client database to over 6,000 satisfied customers through understanding and anticipating customer needs and creating strategic initiatives focused on catering to those needs.
• Oversees the hiring, training, and performance monitoring of team members.
• Trains employees on safety procedures, lowering risk to both employees and clients.