Ron Graeff Email & Phone Number

Greenwood Village, Co

• Technical Support for high end Event Management System software utilized by customers worldwide in Corporate, College Campus, Educational and Government environments.• Supported environment includes 2008 and 2012 SQL server’s basic query, stored procedures and table changes, IIS Web server’s configuration, Exchange Server connections and all current versions of windows for software client side.

Project Manager for Win-Tel and Infrastructure related divestment projects and activities. Included separation and standup tasks for LAN, WAN, Network and Server Infrastructure projects, Application Services and delivery platform projects from the two previously merged companies. Involved in the Vendor selection process for Hosted Infrastructure and Managed Service Services through a RFP process. Setting and communicating business service needs and deliverables, assuring ITIL service methodologies and practices, performance metrics and SLA’s were all included in vendor’s proposals. Assuring business project sponsors of project budgets, schedules and resources through daily and weekly status meetings, MSProject reports and Gantt charts

Denver

Responsible for day to day management for IS&T systems and functions for eight sites in US and Canada. Assure a successful migration to completion for divested, newly acquired company into new infrastructure, systems and Process’s • Manage Infrastructure, Applications, Server and PC migration, upgrades and replacement projects to convert all systems to new company standards and software.• Develop revised Capital and Operational Budget; realign technology resources with new shared service delivered services. • Analyze IT processes to align with new management, systems and delivered services. Manage Server Infrastructure team, Service Desk, Eternal Vendor contracts and Shared Services deliverables.• Supervise add / move / change for Active Directory accounts, develop security audit tracking for ERP application.• Implement SharePoint 2010 Document management systems for ISO certification compliance and for a common collaboration work space.

Greenwood Village, Co

Rio Tinto Minerals / Luzenac America / US BoraxManage day-to-day IT operations for twelve sites, 600 users in US and Canada, Migration activities for merged companies and then later analyze divestment needs.• Implement SharePoint 2010 Document management systems for ISO compliance and for a common collaboration work space. Merge and expand common systems and application needs for newly formed company.• Established and negotiated vendor contracts and pricing for all preventative maintenance and service programs. Created and maintained site IT operating expense and capital budgets.• Designed and implement Denver facilities new data center, technology resources, processes and procedures • Manage IT resources (people, systems, processes, subcontractors, tools) that provide RTM personnel the information necessary to perform their roles. • Identify and deliver business improvements with departments management support either by reducing costs or improving productivity. Develop equipment life cycle and refresh strategies.