▪ Served as a Director of Software Development; managed and oversaw application development, database administration, IT infrastructure, IT security, and support activities, enhancing operational software efficiency.▪ Safeguarded data integrity, ensuring compliance with software development and cyber security practices.▪ Recruited, hired, and trained new team members, fostering a skilled and cohesive development team.▪ Created, reviewed, and audited policies which upheld regulatory standards and organizational consistency.▪ Planned and coordinated IT budget, aligning financial resources with strategic business initiatives.

▪ Managed multiple IT teams to include IT security, hosting solutions team, IT monitoring team, and server administration team. ▪ Supervised teams consisting of IT security professionals, penetration testers, network engineers, and web administrators which supported company IT security and hosted applications and web sites.

▪ Led a team of web administrators and network engineers, achieving 99.9% system availability.▪ Managed DNS servers, SSL management, and web servers, ensuring seamless online operations.▪ Oversaw FTP proxy services and SharePoint systems, enhancing collaborative platform efficiency.▪ Implemented best practices for hosting and web applications, optimizing system performance.▪ Coordinated cross-functional efforts to maintain robust and secure hosting environments.

▪ Functioned as a senior programmer and analyst in the Information Solutions Division; led project design and development projects. ▪ Trained, coached, and guided members of team with new technology and industry updates in accordance with annual requirements. ▪ Created, developed, and maintained troubleshooting applications utilized for rating, billing, and transferring telecommunication records. ▪ Designed and maintained end-user interface and batch processes for billing system, including maintaining open lines of communication with customers.

Responsible for supervising personnel, Assists with ordering stock, Handle customer and employee complaints, perform employee performance evaluations and assures the smooth operation of the store.

A distinguished record of seven and a half years service highlighted by dedicated leadership and a firm grasp of aircraft maintenance technology as a member of an elite aviation unit. A skilled office manager and high profile shop operations administrator with excellent computer proficiency. Excelled as an Aeroscout Observer/Co-pilot. Flew highly stressful missions in Saudi Arabia / Iraq during Operation Desert Shield / Storm. An accomplished leader and motivator of personnel.