Ron Ingram Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Investigate insurance fraud claims to include surveillance, written and recorded statements, scene investigations and skip tracing.

Phoenix, Arizona Area

Catastrophe deployment for State Farm Insurance, coordinating weather claims for multiple states.

Carrollton, Tx

• Coordinate, complete and oversee daily job related activities of a team of Case Managers investigating GL claims for Walmart, varying in degrees of complexity from moderate to severe. • Reviewing and approving bodily injury reserves and payments.• Provide development opportunities by hiring, training, coaching and mentoring. • Conduct one-on-one performance evaluations with team members.• Responsible for decreasing average pending claims by 20% and average claim settlements by 35%.

Dallas/Fort Worth Area

• Proactively monitored/troubleshoot corporate and government networks for outsourced clients such as Allergan, Nike, State of TX, State of MD.• Manage and supervise external vendors and international support staff as needed to resolve escalated network incidents.

Scottsdale, Az

• Rookie of the Year – 2006;• Top 10% gross sales/earned commissions – 2007 – 2009;• Runner-up: E-Commerce Sales – 2007 – 2008

Phoenix, Arizona Area

• Supervised up to 15 direct and attorney represented claim specialists. Reviewed claims and provided assistance and feedback. Conducted case review and Set reserves and approved settlements with settlement authority up to $25,000; • Investigated potential auto and homeowner claims for fraudulent activity. Interviewed involved parties in person and by phone, recommended denial or settlement;• Investigated, negotiated and settled litigated and large loss files. Participated in settlement conferences, mediations and trials, when necessary. Consistently maintained lowest case load in the office due to efficient file handling and time management. Highest first contact settlement claims in the Phoenix region.• Developed strong personal and working relationships with internal, as well as outside personnel, such as claims management, legal counsel, law enforcement, etc.

Dallas/Fort Worth Area

• Investigated and settled 1st and 3rd party liability claims as well as UM/UIM claims; • Conducted training and orientation activities for new employees in the Claims Service Center.